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UX Researcher II (Quant Focused)

10 hours, 13 minutes ago
United States
Full-time
Mid Level
UX Researcher
Data Science and Analytics
Python R
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 8

Description

  • Drive strategic impact by applying research insights across features and broader product experiences and pillars.
  • Plan and execute end-to-end research roadmaps, identifying and prioritizing research questions with minimal guidance.
  • Adapt and apply appropriate generative and evaluative research methods, shifting between rapid, scrappy approaches and comprehensive studies as needed.
  • Synthesize qualitative and quantitative findings into tactical and strategic recommendations that inform multiple projects and team knowledge.
  • Analyze behavioral and survey data using descriptive and inferential statistics to identify trends and measure user sentiment at scale.
  • Partner closely with product and design teams as the primary research contact, building trust-based, cross-functional relationships.
  • Influence product priorities and near-term strategy in collaboration with product and design stakeholders.
  • Leverage customer and competitive insights to propose feature ideas that strengthen the product's edge and overall business intuition.

Requirements

  • 3–5 years of experience in UX research or a related field.
  • Proven experience with multiple generative and evaluative research methods and the ability to draw appropriate conclusions from varied data types.
  • Familiarity with descriptive and inferential statistics and practical experience using R or Python to manipulate and analyze large datasets, including telemetry/behavioral logs and complex survey results.
  • Ability to identify tasks and research activities independently and prioritize a research roadmap.
  • Strong communication and presentation skills with the ability to adapt messaging for different audiences.
  • Understanding of how AI tools process and synthesize data and awareness of related risks (e.g., bias, hallucinations).
  • Bachelor's or Master's degree in a related field (e.g., Psychology, HCI, Anthropology, Communication, Design) or equivalent practical experience.
  • Must be legally eligible to work in the United States on an ongoing basis.

Benefits

  • Competitive US base salary range: $110,000–$143,750 USD plus eligibility for a market-competitive incentive opportunity.
  • Medical, vision, and dental coverage options for full-time employees.
  • 401(k) match (50% of your contribution up to the first 6% of eligible pay).
  • Monthly stipend to support work and productivity and company-funded perks (counseling membership, local retail discounts, personal Smartsheet account).
  • Flexible Time Away Program, sick time off, and 12 paid holidays per year.
  • Up to 24 weeks of parental leave and a personal paid volunteer day.
  • Teleworking options from any registered location in the U.S. (role specific) and opportunities for professional growth including access to Udemy courses.

Interested in this position?

Apply directly on the company website

Apply Now

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