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Senior Security Engineer I, Customer Trust EMEA (Remote Eligible in the UK)

1 month, 2 weeks ago
United Kingdom
Full-time
Senior
Security Engineer
Cybersecurity
Encryption
Apply Now
Smartsheet

Smartsheet

Smartsheet provides an enterprise work management platform that enables teams to efficiently manage projects, automate processes, and enhance collaboration through a user-friendly interface that combines spreadsheet functionality with advanced workflow...

Internet Software & Services
1K-5K
Founded 2005
View All Jobs 18

Description

  • Lead Customer Trust operations across EMEA, including security questionnaire triage, completion, and queue management.
  • Respond to customer security assessments, vendor risk assessments, and RFIs.
  • Work closely with EMEA sales teams to support enterprise customer engagements.
  • Understand and address regional compliance requirements, including GDPR, EU data protection, and sector-specific frameworks.
  • Maintain trusted relationships with enterprise customers through timely and accurate security responses.
  • Provide technically credible answers on cloud architecture, access controls, encryption, incident response, and data handling.
  • Manage multiple concurrent questionnaires and customer interactions while tracking SLAs and priorities.
  • Support the company’s reputation for responsiveness and technical credibility in high-value EMEA markets.

Requirements

  • 5+ years of experience in customer trust, vendor risk management, security assessment, or customer-facing security roles at SaaS or cloud platform companies.
  • Proven experience completing and responding to customer security questionnaires, vendor assessments, and RFIs.
  • Strong understanding of GDPR, EU data protection, and regional compliance requirements, including data residency, data processing agreements, and DPIAs.
  • Knowledge of GRC frameworks such as SOC 2, ISO 27001, and common EMEA compliance standards.
  • Solid technical security foundation in cloud architecture, access controls, encryption, incident response, data handling, and security best practices.
  • A degree in Computer Science, Computer Engineering, Cybersecurity, or a related field, or equivalent practical experience.
  • Excellent written and verbal communication skills for technical and non-technical audiences.
  • Queue and project management skills, including familiarity with ticketing systems and SLA tracking.
  • Eligibility to work in the United Kingdom.
  • Fluency in an additional European language (preferred).
  • Professional security certifications such as CISSP, CCSK, CISM, or CompTIA Security+ (preferred).
  • Background in SaaS customer trust or security operations in European companies (preferred).
  • Experience with industry-specific EMEA compliance requirements in financial services, healthcare, or government contracting (preferred).
  • Familiarity with questionnaire management and vendor risk tools such as Targhee, OneTrust, or SAFE (preferred).

Benefits

  • Employer-paid private medical and dental coverage, with additional cost for family members.
  • Monthly pension contributions.
  • Monthly stipend to support work and productivity.
  • 25 days of paid holiday plus bank holidays and a flexible time away program.
  • 20 weeks of fully paid maternity leave.
  • 12 weeks of fully paid paternity/adoption leave.
  • A personal paid volunteer day.
  • Professional growth and development opportunities, including access to Udemy courses.
  • Company-funded perks such as a counselling membership, salary sacrifice options, and a personal Smartsheet account.
  • Teleworking options from any registered location in the UK.

Interested in this position?

Apply directly on the company website

Apply Now

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