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Implementation Project Manager

1 month ago
United States
Full-time
Senior
Project Manager
Project and Program Management
Asana Trello
Apply Now
Scripta Insights

Scripta Insights

Scripta Insights delivers immediate savings on pharmacy benefit costs for self-insured employers and payers, providing Rx Navigation™ services to get the right medication at the best price, with up to 35% savings on pharmacy benefit spend.

Internet Software & Services
11-50
Founded 2010
View All Jobs

Description

  • Oversee and execute full lifecycle client implementations from Sales handoff and kickoff through go-live and transition to Client Management.
  • Develop and manage structured project plans including timelines, stakeholder mapping, task tracking, and documentation standards.
  • Drive cross-functional accountability by defining ownership, tracking commitments, and following through to completion.
  • Maintain clean, organized, and audit-ready implementation documentation and structured handoffs.
  • Proactively identify implementation risks, maintain risk documentation, and develop mitigation plans to minimize downstream impact.
  • Establish and maintain implementation cadences, including cross-functional check-ins, action tracking, and concise status reporting.
  • Own escalations end-to-end, including root cause identification, coordination of cross-functional resolution, and documentation of lessons learned.
  • Serve as primary client contact during implementation, communicating project status, risks, and mitigation plans to internal and external stakeholders.
  • Facilitate productive meetings that drive decisions, manage scope changes, and support enrollment meetings and customer-sponsored health fairs as needed.
  • Track and report implementation KPIs, lead operational improvement initiatives, and contribute to standardized playbooks and repeatable implementation frameworks.

Requirements

  • Bachelor’s degree in a related field required.
  • 5+ years of experience in implementation, client delivery, or project management roles, preferably within healthcare technology.
  • Prior experience in the healthcare or pharmacy industry preferred; PBM experience highly desirable.
  • PMP or CAPM certification preferred.
  • Demonstrated ability to independently drive cross-functional accountability and follow-through in a matrixed organization.
  • Exceptional organizational rigor with the ability to manage multiple concurrent workstreams and maintain audit-ready documentation.
  • Strong risk identification and mitigation skills and experience maintaining structured risk documentation.
  • Confident and professional communicator with exceptional written communication and facilitation skills for engaging senior clients and internal leaders.
  • Comfort operating in ambiguity while creating structure and clarity for others, with a results-oriented and proactive approach.
  • Proficiency with project management and organizational tools such as Asana, Trello, Google Sheets, or similar platforms; willingness to execute tactically without direct reports.
  • Ability to support EST business hours and willingness to travel to corporate offices or customer sites as needed.

Benefits

  • Salary range: $90,000 - $115,000.
  • Full-time, fully remote position based in the United States.
  • Role supports EST business hours.
  • Occasional travel to corporate office locations or customer sites as needed.
  • Opportunity to work at a high-growth, venture-backed healthcare IT company.
  • Scripta Insights is an Equal Employment Opportunity/Affirmative Action employer.

Interested in this position?

Apply directly on the company website

Apply Now

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