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Billing Specialist

1 month, 3 weeks ago
Philippines
Full-time
Junior
Accountant
Customer and Technical Support
Apply Now
Sangoma Technologies

Sangoma Technologies

Sangoma Technologies specializes in providing comprehensive business communication solutions, including scalable Voice Over IP telephony systems, Unified Communications as a Service (UCaaS), and various hardware and software components that enhance IP ...

Diversified Telecommunication Services
251-1K
Founded 1984
$28M raised
View All Jobs 7

Description

  • Prepare and issue accurate customer invoices in a timely manner while ensuring compliance with company policies.
  • Manage billing adjustments, issue credit notes, and perform account reconciliations as needed.
  • Review accounts for discrepancies and investigate and resolve billing issues promptly to ensure customer satisfaction.
  • Handle customer billing inquiries and provide detailed explanations of charges and billing processes.
  • Maintain accurate records of billing transactions and generate periodic reports for management.
  • Collaborate with sales and customer service teams to gather necessary information for billing accuracy.
  • Assist in implementing improvements to billing processes to enhance efficiency and accuracy.

Requirements

  • 2–3 years of experience in billing, accounts receivable, or finance.
  • Strong attention to detail and proficiency in managing numerical data.
  • Familiarity with billing software and accounting systems; experience with Great Plains or Sage 300 is a plus.
  • Excellent communication skills with the ability to interact professionally with customers and team members.
  • Demonstrated problem-solving skills and a proactive approach to resolving billing issues.
  • Proficiency in Microsoft Excel, including functions for data analysis and reporting.

Interested in this position?

Apply directly on the company website

Apply Now

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