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Care Manager (LPN)

3 months, 4 weeks ago
United States
Full-time
Junior
Customer Success
Customer and Technical Support
Apply Now
Salvo Health

Salvo Health

Salvo Health is a digital healthcare app offering integrated treatment plans for managing IBS and chronic conditions, backed by top medical professionals.

Health Care Providers & Services
11-50
Founded 2021
View All Jobs 9

Description

  • Provide patient care, disease management, and health education for chronic disease members.
  • Support individual goal setting asynchronously to help patients better manage their conditions.
  • Create personalized action plans and behavior change plans to reduce unwanted behaviors.
  • Help patients understand their motivations and guide them through behavior change.
  • Conduct regular outreach to patients based on their needs and preferences to maintain engagement.
  • Coordinate with nurses, registered dietitians, physicians, and other clinical team members to improve the patient experience.
  • Maintain supportive, professional relationships with patients and internal team members.
  • Create and distribute health education materials for individual members as needed.
  • Work with the cross-functional product team to improve the in-app patient experience.
  • Assist with medical and administrative tasks that help members move through the program.

Requirements

  • 2+ years of experience as a Licensed Practical Nurse or in another nursing role.
  • 2+ years of experience in patient-facing or customer-facing roles.
  • A compact state nursing license, with additional licensing as needed.
  • Bilingual Spanish skills are a plus.
  • Strong customer relations, written communication, and verbal communication skills.
  • Knowledge of medical terminology and general medical office procedures.
  • Familiarity with digital tools such as Slack, Coda, and Google Workspace.
  • Strong analytical, proactive problem-solving skills.
  • Self-motivated, results-oriented, and strategic mindset.
  • Must be authorized to work in the United States.
  • Experience in telehealth or a healthcare startup environment is preferred.
  • Experience in GI, weight management, or anti-obesity medications such as GLP-1s is a bonus.

Benefits

  • $25 to $26 per hour compensation.
  • Competitive salary and health benefits.
  • Remote work environment.
  • Flexible time-off.
  • Professional development opportunities.
  • Entrepreneurial opportunities.
  • Mission-driven work in a growing virtual care company.

Interested in this position?

Apply directly on the company website

Apply Now

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