Product Manager

1 hour, 45 minutes ago
Full-time
Mid Level
Product Management
Riskified

Riskified

Riskified is a leading eCommerce fraud prevention company that guarantees chargeback protection and enables a seamless shopping experience for merchants worldwide.

Internet Software & Services
251-1K
Founded 2012

Description

  • Define, execute, and evolve end-to-end dispute management flows across different merchant setups.
  • Drive product strategy and execution for Dispute Resolve in collaboration with Engineering, Product Design, Data, and BI teams.
  • Expand and optimize integrations with PSPs, gateways, and other external systems for dispute ingestion and submission.
  • Develop and continuously improve evidence capabilities to raise quality, coverage, and win rates across reason codes and merchant verticals.
  • Translate complex dispute workflows and data challenges into scalable product solutions that balance usability, automation, and performance.
  • Partner with GTM and Account Management teams to support product adoption, onboarding, and ongoing usage.
  • Engage directly with merchants and prospects to understand workflows, validate solutions, and identify improvement opportunities.
  • Contribute to backlog prioritization and roadmap execution for high-impact initiatives that improve operational efficiency and dispute performance.
  • Provide subject-matter expertise on dispute management, representment strategies, and product capabilities.

Requirements

  • 3+ years of product management experience, preferably in a technical, data-driven, or platform domain within a global SaaS company.
  • Proven ability to define and deliver complex end-to-end product flows involving integrations, data, and operational workflows.
  • Strong product sense and UX understanding for building intuitive solutions for complex systems and processes.
  • Experience working with APIs, integrations, or external systems such as PSPs and gateways is a strong advantage.
  • Experience with data-driven products, including performance analysis, optimization, or experimentation, is a strong advantage.
  • Demonstrated success working cross-functionally with Engineering, Product Design, Data, and commercial teams.
  • Experience partnering with GTM and Account Management teams to drive adoption, customer value, and business growth.
  • Excellent problem-solving, prioritization, and execution skills in fast-paced environments.
  • Strong communication skills with the ability to explain complex technical and analytical concepts to diverse audiences.
  • Bachelor’s degree in Computer Science, Industrial Engineering, or a related field.

Benefits

  • Equity for all employees, plus Keren Hishtalmut and pension contributions.
  • Private medical insurance.
  • Extra time off for parents and caregivers.
  • Commuter and parking benefits.
  • Team events, a fully stocked kitchen, lunch stipend, and happy hours.
  • Wellness offerings including yoga, pilates, functional training, basketball, and soccer.
  • Professional development support including global onboarding, skills-based courses, full access to Udemy, and lunch & learns.

Interested in this position?

Apply directly on the company website

Apply Now

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