Director of IT Infrastructure and Cloud Services

16 hours, 11 minutes ago
Full-time
Lead
DevOps and Infrastructure
Resource Innovations

Resource Innovations

Resource Innovations is a women-led energy transformation firm that provides clean energy services and software solutions for utilities and government agencies. They offer end-to-end software and services to improve customer engagement, boost operation...

Renewable Electricity
251-1K
Founded 2016
$82M raised

Description

  • Develop and execute the enterprise infrastructure strategy and roadmap aligned with business priorities.
  • Oversee the design, implementation, and management of cloud environments, networks, and core IT services.
  • Ensure infrastructure systems are secure, reliable, and scalable to support business operations.
  • Lead modernization initiatives including cloud adoption, infrastructure automation, and platform optimization.
  • Establish standards, policies, and governance for infrastructure services.
  • Oversee enterprise cloud platforms including Microsoft Azure and Amazon Web Services (AWS).
  • Manage cloud architecture, operations, and cost optimization strategies.
  • Provide leadership and oversight of the IT Service Desk and end-user support teams.
  • Monitor service-level agreements (SLAs) and operational performance metrics for support services.
  • Oversee administration and optimization of Microsoft 365 services and identity and access management.
  • Provide oversight of enterprise network infrastructure, including LAN, WAN, VPN, and wireless networks.
  • Oversee infrastructure security practices including certificate management, encryption, and access controls.
  • Manage relationships with infrastructure and cloud vendors including Microsoft and AWS.
  • Evaluate emerging technologies and infrastructure tools to improve service delivery.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field is required.
  • Master’s degree in Information Systems or Business Administration (MBA) is preferred.
  • 10+ years of experience in IT infrastructure, cloud operations, or platform engineering.
  • Experience supporting hybrid cloud environments.
  • Strong experience managing enterprise cloud platforms such as Microsoft Azure and AWS.
  • Strong experience with enterprise networking, identity and access management, infrastructure security, certificates, and Microsoft 365 services.
  • Demonstrated leadership and team development capabilities.
  • Ability to translate infrastructure strategy into operational execution.
  • Excellent stakeholder communication and collaboration skills.
  • Strong problem-solving and decision-making abilities.
  • Experience managing cross-functional IT initiatives in complex enterprise technology environments.
  • Preferred experience managing enterprise infrastructure teams.
  • Preferred experience implementing cloud transformation initiatives.
  • Preferred experience managing enterprise Microsoft environments.
  • Preferred experience operating infrastructure in regulated or security-sensitive environments.
  • Microsoft Certified: Azure Solutions Architect certification preferred.
  • AWS Certified Solutions Architect certification preferred.
  • Microsoft 365 certifications preferred.
  • ITIL Foundation or ITIL Managing Professional certification preferred.
  • CISSP or a similar security certification preferred.

Benefits

  • Competitive base salary of $92.5k to $175k.
  • Eligibility for a discretionary annual bonus.
  • Three weeks of paid vacation annually.
  • Paid holidays.
  • 401(k) retirement plan with employer match.
  • Medical, dental, and vision coverage.
  • Parental leave.
  • Employee assistance program.
  • Commuter benefits.
  • Additional supplemental benefits offerings.

Interested in this position?

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