RedHelm is a managed services provider based in Pittsburgh, PA, specializing in security-first IT management, cybersecurity, and cloud solutions. Formed in 2024-2025 through the merger of Ideal Integrations, 1Path, ThinkCSC, and Blue Bastion, the company employs approximately 309 people and serves middle-market and large SMB clients in regulated industries such as professional services, healthcare, and government sectors. The company offers a range of services, including 24/7 managed IT services, comprehensive cybersecurity solutions, scalable cloud infrastructure, and strategic advisory for IT and cybersecurity needs. RedHelm emphasizes a customized approach to support client growth and respond to security threats effectively. With a commitment to integrity, responsiveness, and continuous improvement, RedHelm aims to be a trusted partner for integrated IT and cybersecurity solutions.
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RedHelm is seeking a Service Desk Analyst I to provide primary client technical support across managed service environments, resolving incidents and service requests while helping maintain secure, efficient operations.
RedHelm is hiring a Network Engineer for its Advanced Networking Team to provide expert escalation support and maintain client network infrastructure across managed services environments.
