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Director, Resource Management

1 week ago
United States
Full-time
Lead
Operations Manager
Project and Program Management
Apply Now
Real Chemistry

Real Chemistry

Real Chemistry is an end-to-end healthcare experience group that combines AI and innovative ideas to transform the healthcare industry. With a focus on creating AI-powered, idea-driven healthcare experiences, the company drives commercial success for h...

Professional Services
1K-5K
Founded 2001
View All Jobs 32

Description

  • Own end-to-end resourcing across assigned business units and capabilities.
  • Make data-driven staffing decisions aligned with project needs, client delivery expectations, and business priorities.
  • Lead resolution of complex or high-stakes staffing challenges as a senior escalation point.
  • Balance client delivery, employee experience, and financial performance in staffing decisions.
  • Provide senior-level guidance on prioritization across competing demands in a matrixed organization.
  • Oversee freelancer and external resource utilization to align spend with budget and margin targets.
  • Own and maintain forward-looking resourcing forecasts with department and capability leads.
  • Identify capacity risks and skill gaps and recommend solutions such as hiring, upskilling, freelance support, or outsourcing.
  • Support workforce planning through level analysis, capacity modeling, and organizational design inputs.
  • Partner with Finance, HR, Operations, and Talent Acquisition on reporting, hiring strategy, process improvement, and team development.

Requirements

  • 10+ years of experience in Resource Management, Workforce Planning, or Operational Staffing.
  • 2–3+ years of leadership experience.
  • Experience in a complex, matrixed professional services or agency environment, with healthcare experience strongly preferred.
  • Strong understanding of cross-functional team structures and integrated delivery models.
  • Strong financial acumen, including billability, utilization, forecasting, and margin management.
  • Proven ability to influence and drive alignment across senior stakeholders without direct authority.
  • Excellent analytical and reporting skills with the ability to translate data into actionable insights.
  • Experience with enterprise resourcing and workflow tools such as Workfront or similar.
  • Demonstrated success driving process improvements and operational efficiency.

Benefits

  • Comprehensive benefits program tailored to your region.
  • Private medical, dental, and vision plan options.
  • Generous holiday and paid time off.
  • Support for saving for the future.
  • Free snacks in key-market offices.
  • Mental wellness coaching and support.
  • Access to more than 13,000 online classes through LinkedIn Learning.
  • Flexible hybrid work model with office, client-site, remote, and regional-team arrangements.

Interested in this position?

Apply directly on the company website

Apply Now

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