Solution Consultant - Remote

1 day, 2 hours ago
Full-time
Mid Level
Project and Program Management
RainFocus

RainFocus

RainFocus simplifies event management, unifies program experiences, and optimizes omnichannel marketing for virtual, in-person, and hybrid events. The platform fuels events with data connectivity, enabling personalized marketing campaigns and faster de...

IT Services
251-1K
Founded 2013
$42M raised

Description

  • Become an expert in the RainFocus platform and platform configuration best practices.
  • Train client administrators on RainFocus tools, processes, and adopted solutions.
  • Consult with clients to gather and document business requirements and workflows.
  • Facilitate system design and architecture workshops and identify platform configuration requirements.
  • Design, configure, and implement RainFocus solutions for enterprise clients to meet business goals.
  • Lead solution project calls, demos, and client-facing presentations.
  • Document requirements, solution designs, testing plans, and provide level-of-effort estimates.
  • Identify and mitigate implementation risks and provide regular milestone/status updates to project managers and leadership.
  • Balance priorities across multiple assignments, track tasks thoroughly, and contribute to implementation tools, processes, and templates.

Requirements

  • 2–7+ years of software implementation experience for Solution Consultants (7+ years for Senior Solution Consultants).
  • Fluency in both English and Japanese required; role should be located in a Japanese-speaking location (examples listed: Brazil, Australia, Taiwan, Philippines, Indonesia, Japan).
  • Experience delivering SaaS solutions through platform configuration (not custom development) for Enterprise-level clients, including complex requirements, configurations, and integrations.
  • Proven success in process design and driving adoption, including outlining and measuring adoption metrics.
  • Ability to think strategically to ensure solutions support business goals and to deliver innovative, creative solutions.
  • Strong written and verbal communication skills and ability to lead client interactions and trainings.
  • Ability to work independently, perform under pressure, problem-solve, and improvise when needed.
  • Familiarity with HTML, CSS, SQL, and JSON is optional but preferred.
  • Willingness and ability to travel domestically or internationally up to 20%.

Benefits

  • Competitive salary and competitive benefits package.
  • 401(k) retirement plan.
  • Generous paid time off (PTO).
  • Remote-friendly role with opportunity to work from Japanese-speaking locations and attend events worldwide.
  • Opportunities to experience and support large-scale events and travel to client events.
  • Frequent team-building activities and a collaborative company culture.

Interested in this position?

Apply directly on the company website

Apply Now

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