2026 Solution Consultant - Japan (Remote)

1 month ago
Full-time
Mid Level
Project and Program Management
RainFocus

RainFocus

RainFocus simplifies event management, unifies program experiences, and optimizes omnichannel marketing for virtual, in-person, and hybrid events. The platform fuels events with data connectivity, enabling personalized marketing campaigns and faster de...

IT Services
251-1K
Founded 2013
$42M raised

Description

  • Become an expert in the RainFocus platform and platform configuration best practices.
  • Work alongside Solution Architects to design, configure, and deliver client solutions for in-person, virtual, and hybrid events.
  • Train client administrators and educate clients on the implemented RainFocus toolset and processes.
  • Gather and document business requirements and workflows, and facilitate system design and architecture workshops.
  • Configure the RainFocus platform to meet client requirements and identify necessary integrations.
  • Lead client-facing solution project calls and demos, and provide level-of-effort estimates to project managers.
  • Document requirements, solution designs, and testing plans, and provide regular milestone updates to project managers and leadership.
  • Identify and mitigate implementation risks, balance priorities across multiple assignments, and track/complete tasks on time.
  • Contribute to and improve implementation tools, processes, and templates; mentor and train peers in consulting practices.

Requirements

  • 2–7+ years software implementation experience for Solution Consultants (7+ years for Senior Solution Consultants).
  • Fluent in both English and Japanese.
  • Experience delivering SaaS solutions through platform configuration (not custom development) for enterprise-level clients.
  • Proven experience gathering and documenting complex requirements, configurations, and integrations.
  • Track record of creating process efficiencies and measuring adoption (internal and client-facing).
  • Strong strategic thinking and problem-solving skills with the ability to perform under pressure and work independently.
  • Superior written and verbal communication skills and a service-oriented, team-player mindset.
  • HTML, CSS, SQL, JSON knowledge optional but preferred.
  • Willing and able to travel domestically or internationally up to 20%.

Benefits

  • Remote-first role with opportunity to work on large-scale events worldwide.
  • Competitive salary and benefits package, including 401(k).
  • Generous paid time off (PTO).
  • Company-sponsored team-building activities and opportunities for professional growth and exposure to enterprise clients.

Interested in this position?

Apply directly on the company website

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