QuickCode Clinical Success Manager

1 month, 1 week ago
Full-time
Mid Level
Customer and Technical Support
Radformation

Radformation

Radformation develops innovative software that enhances the efficiency and accuracy of radiation oncology treatment planning by providing a plugin for the Eclipse Treatment Planning System, which evaluates dosimetric constraints and treatment parameter...

Internet Software & Services
51-250
Founded 2016
$8M raised

Description

  • Demonstrate QuickCode automated billing QA software to prospective customers with the sales team.
  • Evaluate clinical workflows and guide QuickCode configuration to improve efficiency.
  • Drive customer adoption through implementation, training, and sustainable workflow setup.
  • Troubleshoot customer issues related to configuration, documentation, coding, or software errors.
  • Proactively check in with current customers to gather feedback and share new features.
  • Host webinars to answer clinic questions and highlight product features.
  • Test new software versions and provide clinical feedback for development and quality assurance.
  • Develop training materials for clinics.
  • Research new coding guidelines and stay current on updates.

Requirements

  • Minimum 2 years of clinical experience in radiation oncology and medical coding.
  • Minimum 2 years of experience with ARIA and/or MOSAIQ OIS.
  • AMAC ROCC certification or equivalent.
  • Strong critical thinking skills.
  • Exceptional presentation skills.
  • Positive attitude and a passion for excellence in patient care.
  • Preferred: 5 years of clinical experience in radiation oncology and medical coding.
  • Preferred: 5 years of experience with ARIA and/or MOSAIQ OIS.
  • Preferred: customer service experience.

Benefits

  • Competitive compensation.
  • Multiple high-quality medical plan options with substantial employer contributions toward premiums, with some plans potentially fully covered.
  • Health coverage starting on day one.
  • Short-term and long-term disability coverage plus supplementary life insurance.
  • 401(k) with employer match vested immediately.
  • Annual reimbursement for professional memberships plus conference attendance and continued learning opportunities.
  • Self-managed PTO and 10 paid holidays.
  • Monthly internet stipend, company-issued laptop, and one-time home office setup stipend.
  • Fully remote work environment with virtual events and yearly retreats.

Interested in this position?

Apply directly on the company website

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