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Medical Virtual Assistant

5 months, 2 weeks ago
Philippines
Full-time
Junior
Customer Support
Customer and Technical Support
HIPAA
Apply Now
QuickTeam

QuickTeam

QuickTeam Solutions is a leading provider of virtual employees for businesses of all sizes. Our highly trained virtual employees help companies save time and money by offering a wide range of services such as support agents, virtual assistants, project...

Professional Services
1-10
Founded 2022
View All Jobs 22

Description

  • Manage patient records accurately in EMR systems.
  • Update EMR records with new patient information, medical history, and treatment plans.
  • Respond to patient inquiries by phone, email, or chat in a professional and timely manner.
  • Explain services and onboarding information to new patients.
  • Assist with appointment scheduling, calendar management, and follow-up care coordination.
  • Collaborate with medical billing teams on coding and billing information.
  • Maintain strict patient confidentiality and comply with HIPAA requirements.
  • Support seamless communication and coordination across the team.

Requirements

  • Previous experience as a Medical Virtual Assistant or in a similar role preferred.
  • Proficiency with EMR systems and understanding of medical terminology and documentation.
  • Excellent verbal and written communication skills.
  • Ability to explain complex medical concepts clearly and concisely to patients.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proven ability to provide exceptional customer service and maintain professional relationships.
  • Ability to work independently and collaboratively as part of a remote team.
  • Familiarity with medical billing and coding processes is a plus.
  • Must be available to work full-time, 30 to 40 hours per week.
  • Open to candidates located in the Philippines only.

Benefits

  • Full-time role with 30 to 40 hours per week.
  • Hourly pay of $5/hour.
  • Opportunity to work remotely in a healthcare support role.
  • Long-term team placement potential through QuickTeam.

Interested in this position?

Apply directly on the company website

Apply Now

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