Qualysoft

Founded in 1999 in Vienna, Qualysoft Group is an independent IT consulting and services company that offers tailored IT solutions to international customers. With over 500 specialists in Central and Eastern Europe, Qualysoft ensures the success of ever...

Internet Software & Services

Information Technology

251-1K (480)

Founded 1999

7 open positions

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Service & Automation Specialist – Workplace Services

18 hours, 40 minutes ago

Poland

Full-time

Mid Level

DevOps Engineer

DevOps and Infrastructure

Bash JavaScript macOS PowerShell Python

Apply Now

Qualysoft

Internet Software & Services

251-1K

Founded 1999

View All Jobs 7

Description

Identify automation opportunities across device provisioning, software deployment, onboarding/offboarding, and service requests.
Develop, implement, and maintain automated workflows using scripting and native platform automation tools.
Automate repetitive tasks in endpoint management, collaboration tools, and cloud applications.
Support self-service portals and virtual agents to reduce manual ticket handling.
Integrate automation with workplace platforms such as Microsoft 365, Citrix, Intune, and Teams.
Monitor and troubleshoot automated processes to ensure reliability, scalability, and minimal user disruption.
Document automation workflows, scripts, and standard operating procedures.
Analyze workflow performance, identify bottlenecks, and continuously improve efficiency.
Collaborate with IT support teams to align automation with business priorities and employee experience goals.
Ensure automation activities comply with security, governance, and data privacy requirements.

Requirements

Bachelor’s degree in Computer Science, IT, or equivalent experience.
Hands-on experience with scripting and automation tools such as PowerShell, Python, Bash, and JavaScript.
Experience with workflow automation platforms such as Power Automate, Automation Anywhere, Jira Service Management, or ServiceNow Virtual Agent (optional).
Experience with endpoint and device management tools such as Microsoft Intune, Endpoint Manager, and SCCM.
Familiarity with digital collaboration platforms including Microsoft 365, Teams, SharePoint, and Citrix Workspace.
Understanding of Windows and macOS environments for end-user devices.
Knowledge of identity and access management (IAM) for onboarding/offboarding and permissions automation.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication skills for working with both technical and non-technical stakeholders.
Strong English communication skills at minimum C1 level.

Benefits

Remote work arrangement.
Full-time position.
Opportunity to work on diverse projects with continuous learning opportunities.
Stable background with a company focused on honesty, development, and transparency.
Open-door culture where fresh ideas are welcomed.

Interested in this position?

Apply directly on the company website

Apply Now

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