Associate Clinical Representative - Japan

1 month ago
Full-time
Junior
Customer and Technical Support
PROCEPT BioRobotics

PROCEPT BioRobotics

PROCEPT BioRobotics specializes in advanced robotic treatments for men's health, particularly through its innovative Aquablation therapy, which utilizes ultrasound guidance and robotic assistance to provide a waterjet treatment for benign prostatic hyp...

Health Care Providers & Services
251-1K
Founded 2009
$645M raised

Description

  • Provide technical and clinical support and in‑room assistance for AQUABEAM Robotic System procedures, including managing complex robotically assisted operations in the OR.
  • Train surgeons, nurses, and other staff via classroom sessions, in‑services, and hands‑on field instruction to build competency and comfort with PROCEPT technologies.
  • Design, develop, and facilitate Professional Education programs in collaboration with Clinical Specialists, Professional Education, and Sales & Marketing teams.
  • Troubleshoot product issues in the field and respond to customer technical questions, including supporting system installations, repairs, and software upgrades.
  • Ensure training programs and presentations are effective, compliant with regulatory standards, and consistent with PROCEPT BioRobotics’ indications for use.
  • Provide customer feedback to Marketing and collaborate with cross‑functional teams on system modifications and field‑based requirements.
  • Maintain and demonstrate a strong clinical background to support surgeons and healthcare professionals during adoption and use of the system.
  • Adhere to and help maintain compliance with the PROCEPT BioRobotics Quality Management System and Quality & EHS policies.

Requirements

  • Bachelor’s degree from an accredited institution.
  • 1–2 years of sales experience preferred.
  • Ability to travel up to 75% (primarily domestic).
  • Solid knowledge of science and the medical device industry.
  • Computer proficiency with Microsoft Office.
  • Outstanding written and verbal communication, interpersonal, and presentation skills with the ability to persuade credibly.
  • Ability to work cross‑functionally, handle multiple assignments, maintain strong attention to detail, and adapt priorities as needed.
  • Creative problem‑solving skills, willingness to take calculated risks and act decisively while communicating potential consequences.
  • Ability and willingness to engage in tactical execution ("roll up the sleeves") and extract/position key data elements from clinical studies supporting safety and effectiveness.

Benefits

  • Comprehensive medical coverage and wellness programs.
  • On‑site gym and wellbeing benefits.
  • 401(k) plan with employer match.
  • Short‑term and long‑term disability coverage and basic life insurance.
  • Flexible or paid time off, paid parental leave, and paid holidays.
  • Eligibility for annual performance bonus and potential equity.
  • Structured training, live induction, and management development programs for continued professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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