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Senior Sage 300 ERP Support Consultant

2 hours, 15 minutes ago
Anywhere
Full-time
Senior
Implementation Consultant
Customer and Technical Support
SQL Server
Apply Now
Pine Services Group

Pine Services Group

Pine Services Group supports top software partners and ISVs internationally by preserving their legacy and accelerating sustainable growth.

Internet Software & Services
View All Jobs 9

Description

  • Act as the primary escalation point for complex Sage 300 support cases and resolve issues thoroughly and on time.
  • Provide functional and technical support across core Sage 300 modules, including General Ledger, Accounts Payable, Accounts Receivable, Inventory Control, Order Entry, Purchase Orders, and Project & Job Costing.
  • Lead and assist with Sage 300 implementations, upgrades, and data migrations for clients across multiple industries.
  • Configure and customize Sage 300 to fit each client's specific business requirements.
  • Deliver end-user training virtually and on-site, and create supporting documentation.
  • Support integrations between Sage 300 and third-party applications, add-ons, and complementary solutions.
  • Diagnose data integrity issues, system errors, and performance problems using a structured, solutions-oriented approach.
  • Maintain detailed case documentation and communication logs in internal systems.
  • Build trusted long-term client relationships and serve as an advisor throughout the client lifecycle.
  • Collaborate with account managers and other internal teams to identify client needs, support delivery, and mentor junior consultants.

Requirements

  • 5+ years of hands-on Sage 300 ERP experience (formerly Accpac).
  • Strong functional knowledge of core Sage 300 modules, including GL, AP, AR, IC, OE, and PO.
  • Demonstrated experience with Sage 300 implementations, upgrades, and client-facing support.
  • Solid understanding of accounting principles and the operational needs of finance teams.
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work directly with clients by phone, video, and in person.
  • Self-motivated and organized, with the ability to manage multiple client engagements simultaneously.
  • Team-oriented mindset built on integrity and proactive service.
  • Experience with Sage 300 add-ons such as Sage CRM, Sage HRMS, Sage Fixed Assets, or Service Manager is preferred.
  • Familiarity with SQL Server, Crystal Reports, and/or Sage Intelligence Reporting is preferred.
  • Experience supporting hospitality/hotel management, heavy equipment, construction, or multi-entity organizations is preferred.
  • Knowledge of third-party integrations with hospitality or financial platforms is preferred.
  • Sage 300 certification or Sage partner accreditation is preferred.
  • Experience with Sage Intacct is a plus.
  • Bachelor's degree in Accounting, Finance, Information Technology, or a related field, or equivalent experience.

Benefits

  • $100,000 - $120,000 annual salary.
  • Performance-based bonuses awarded after 90 days.
  • Competitive benefits package including medical, dental, and vision coverage.
  • Generous PTO and company-observed holidays.
  • 401(k) with employer match.
  • Professional development opportunities.
  • People-first culture backed by Pine Services Group.

Interested in this position?

Apply directly on the company website

Apply Now

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