Social & Influence Lead

4 hours, 14 minutes ago
Full-time
Senior
Marketing and Growth
Parloa

Parloa

Parloa | We unleash the full potential of conversational AI Transform your customer service with our customized, enterprise ready contact center AI platform across all channels. Platform Level up your contact center with an award-winning AI platform th...

Professional Services
51-250
$26M raised

Description

  • Define Parloa’s social media and community voice, topics, and point of view.
  • Own LinkedIn, X, and emerging social channels.
  • Translate launches, research, industry news, events, and company updates into engaging content.
  • Develop and manage the social media editorial calendar.
  • Amplify ideas from executives, creators, customers, and industry voices.
  • Experiment with writing, video, data, humor, and emerging content formats.
  • Build relationships with influential people and relevant communities.
  • Manage agencies and external partners while holding them accountable.
  • Own social media metrics and KPIs and use performance data to identify opportunities.
  • Move quickly on timely industry developments and reject low-value content.น

Requirements

  • More than 5 years of experience managing social media and growing online communities.
  • Exceptional writing and editing skills, including the ability to identify strong hooks and maintain a human brand voice.
  • Strong understanding of how ideas, people, and narratives spread online.
  • Genuine immersion in B2B technology and awareness of what makes brands worth following.
  • Experience managing agencies and external partners.
  • Ability to build authentic relationships with influential people.
  • Confidence pushing for distinctive points of view rather than safe, forgettable messaging.
  • Ability to work quickly in a fast-changing environment.
  • Commitment to clear communication, ownership, decision-making, and follow-through.
  • Experience with social media metrics and KPIs preferred.

Benefits

  • Salary range of $170,000–$197,000 USD, including OTE.
  • Opportunity to shape enterprise-grade conversational AI and customer experience at global scale.
  • Fast-paced environment with direct feedback and meaningful ownership from day one.
  • Equal opportunity employment for qualified applicants.
  • Parloa supports GDPR and ISO 27001 data protection standards.

Interested in this position?

Apply directly on the company website

Apply Now

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