Care Navigation Guide

3 hours, 14 minutes ago
Full-time
Junior
Customer and Technical Support
Oscar

Oscar

Oscar is a health insurance company that offers plans for individuals, families, and small businesses. With a focus on humanizing health care through technology, design, and data, Oscar provides easy-to-understand bills, 24/7 access to doctors, and a p...

Insurance
1K-5K
Founded 2012

Description

  • Outreach providers and facilities to present relevant, refined, and personalized care options for members.
  • Coordinate with registered nurses on complex cases to route care effectively.
  • Discover and communicate trends to leadership to improve processes and the member experience.
  • Use available resources to navigate complex cases.
  • Confirm and update provider data.
  • Properly document tickets and case activity.
  • Stay current on updates, processes, and workflows.
  • Follow all applicable laws and regulations.
  • Perform other duties as assigned.

Requirements

  • 1+ years of experience with care coordination and navigation in a healthcare setting.
  • 1+ years of experience using a Chromebook and Google Workspace.
  • Must reside in Arizona, Florida, Georgia, or Texas.
  • Ability to work in a remote role.
  • Bonus: experience working in a collaborative environment.

Benefits

  • Set pay rate of $19.00 per hour.
  • Monthly vacation accrual at a rate of 15 days per year.
  • Medical, dental, and vision benefits.
  • 11 paid holidays.
  • Paid sick time and paid parental leave.
  • 401(k) plan participation.
  • Life and disability insurance.
  • Paid wellness time and reimbursements.

Interested in this position?

Apply directly on the company website

Apply Now

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