Senior Software Engineer – Customer Platform Engineering

1 month, 2 weeks ago
Full-time
Senior
Software Development
Obsidian Security

Obsidian Security

Obsidian Security is a Southern California-based company at the forefront of cybersecurity, artificial intelligence, and hybrid cloud environments. They offer a comprehensive security solution for businesses, including advanced threat protection, insid...

Internet Software & Services
51-250
Founded 2017
$30M raised

Description

  • Triage and resolve urgent customer escalations and production issues.
  • Investigate complex system behavior and diagnose cross-service problems.
  • Develop rapid prototypes and proofs of concept to address customer needs.
  • Support pre-sales engineering with technical validation and feasibility analysis.
  • Respond to high-priority internal requests requiring rapid engineering response.
  • Coordinate with multiple engineering teams to unblock critical work.
  • Implement targeted fixes and document findings for long-term product improvements.
  • Identify systemic issues and recommend structural improvements to core engineering teams.
  • Contribute to internal tooling, runbooks, and operational processes that improve response time and reliability.
  • Use modern AI engineering tools to accelerate investigation, debugging, and solution development.

Requirements

  • 6+ years of software engineering experience.
  • Strong proficiency in GoLang and/or Python.
  • Strong troubleshooting and debugging skills across distributed systems.
  • Ability to quickly understand and work within unfamiliar codebases.
  • Experience working across multiple layers of the stack, including backend, frontend, infrastructure, APIs, and data systems.
  • Strong communication skills and ability to coordinate across teams.
  • Comfortable working in high-priority, time-sensitive situations.
  • Proficiency using modern AI-assisted development tools such as Claude, Copilot, ChatGPT, or similar.
  • Ability to effectively prompt, validate, and integrate AI-generated solutions while maintaining strong engineering judgment.
  • Experience incorporating AI tooling into engineering workflows to improve speed and operational effectiveness.
  • Preferred: experience supporting enterprise SaaS products.
  • Preferred: experience with production incident response or escalation engineering.
  • Preferred: familiarity with cloud platforms and modern infrastructure such as Kubernetes, AWS, and GCP.

Benefits

  • Competitive compensation with equity and 401k.
  • Comprehensive healthcare with dental and vision coverage.
  • Flexible paid time off and paid holiday time off.
  • 12 weeks of new parent or family leave.
  • Personal and professional development resources.
  • Base salary range of £111,000 to £123,000 GBP.
  • Eligible for equity awards, with potential sales commission or incentive compensation depending on role or function.

Interested in this position?

Apply directly on the company website

Apply Now

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