Experienced Implementation Account Manager

3 hours, 50 minutes ago
Full-time
Senior
Project and Program Management
Nova 401

Nova 401

Nova 401(k) Associates is a national third party administration (TPA) firm specializing in customized retirement plan design and compliance services for business owners and financial advisors. With expertise in 401(k) plans, 403(b) plans, and Defined B...

Capital Markets
51-200
Founded 2000

Description

  • Deliver a high-quality client and advisor experience throughout plan implementation.
  • Request and coordinate census data, plan documents, prior compliance testing, and IRS forms from clients and external professionals.
  • Serve as the liaison among clients, financial advisors, and platform providers during onboarding.
  • Review plan adoption agreements and complete plan-provision paperwork for platform providers.
  • Address client questions about plan provisions and basic plan operations.
  • Lead weekly calls with clients, financial professionals, and platform providers to manage implementation timelines.
  • Set up internal systems and load plan information into compliance software.
  • Perform work in accordance with Nova policies and procedures.

Requirements

  • Five or more years of retirement plan implementation or onboarding experience.
  • Excellent written and verbal communication skills.
  • Ability to manage workload against weekly goals in a results-oriented team environment.
  • Strong time-management, organizational, multitasking, and critical-thinking abilities.
  • Commitment to coaching and professional development.
  • Retirement industry credentials are preferred.
  • Must work from the United States and be authorized to work for any U.S. employer.
  • Availability to work a 40-hour work week.

Benefits

  • Base salary of $70,000–$90,000.
  • Work-from-home arrangement.
  • Medical, dental, disability, and life insurance.
  • Paid time off.
  • 401(k) plan with employer match.
  • Employer-provided computer equipment.
  • Salaried, non-exempt position.

Interested in this position?

Apply directly on the company website

Apply Now

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