Slovak Speaking Customer Support For Booking.com - Paid Relocation To Athens

1 hour, 34 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Slovak-speaking Booking.com customers via phone, email, and chat.
  • Assist with booking inquiries, modifications, cancellations, and other service-related issues.
  • Resolve customer complaints efficiently while maintaining high customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to investigate and resolve customer issues.
  • Stay current on Booking.com products, policies, and services to provide accurate support.

Requirements

  • Fluency in Slovak, both written and spoken, is essential.
  • English language knowledge is an advantage.
  • Experience in customer service or support roles is preferred.
  • Excellent communication and interpersonal skills are required.
  • Strong problem-solving skills and a customer-oriented mindset are required.
  • Familiarity with customer service software and CRM systems is beneficial.
  • Willingness to relocate to Athens, Greece, and adapt to a new cultural environment is required.
  • A positive attitude, adaptability, and a passion for helping customers are required.

Benefits

  • Competitive monthly salary.
  • Paid relocation package to Athens, Greece.
  • Airport pick-up.
  • Fully paid training.
  • Health insurance.
  • Continuous support before and during your stay in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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