Portuguese speaking Customer Agent for Dyson - Work In Greece - Paid Relocation

2 hours, 8 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support to Portuguese-speaking clients via phone, email, and chat.
  • Handle inquiries about Dyson products, orders, warranties, and technical support.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with internal teams to improve customer satisfaction and service quality.
  • Stay informed about Dyson products, promotions, and company policies.

Requirements

  • Fluency in Portuguese, spoken and written, is mandatory.
  • Proficiency in English is an advantage.
  • Experience in customer service or a related role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced, customer-oriented environment.
  • Familiarity with CRM software and digital communication tools.
  • Positive attitude, adaptability, and problem-solving skills.
  • Willingness to relocate to Greece with full relocation support provided.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • Health insurance.
  • 2 extra salaries per year.

Interested in this position?

Apply directly on the company website

Apply Now

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