Italian Speaking Pandora Customer Experts - Work Remote In Greece

47 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide personalized Italian-language support to Pandora customers.
  • Assist clients with jewelry collections, styling advice, and order management.
  • Resolve customer inquiries efficiently, empathetically, and accurately.
  • Deliver a seamless, premium post-purchase experience that builds brand loyalty.
  • Maintain the brand’s elegant and sophisticated service standards.
  • Collaborate with cross-functional teams to support luxury-sector service quality.
  • Document customer feedback to improve service standards.

Requirements

  • Native or fluent spoken and written Italian.
  • Valid EU passport for relocation to Greece.
  • Previous experience in customer service, luxury retail, or high-end hospitality preferred.
  • Excellent, professional, and articulate communication skills.
  • Passion for luxury goods and high-quality customer experiences.
  • Comfort using multi-channel customer support platforms.
  • Tech-savvy and able to navigate digital systems effectively.

Benefits

  • Competitive monthly salary.
  • 13th and 14th salaries paid annually.
  • Monthly performance bonus.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Fully paid training.
  • Comprehensive health insurance.
  • Career experience in the luxury goods sector in Greece.
  • Mediterranean lifestyle and support from an international relocation program.

Interested in this position?

Apply directly on the company website

Apply Now

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