German Speaking Client Solutions Consultant - Work In Sofia, Bulgaria

39 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide support to German-speaking clients by phone, email, and live chat.
  • Resolve complex inquiries while meeting service level agreements and client satisfaction targets.
  • Maintain detailed knowledge of company services to deliver accurate solutions.
  • Collaborate with cross-functional teams to improve communication and internal processes.
  • Represent client organizations professionally and uphold service standards.
  • Monitor and report client feedback to support continuous service improvements.
  • Attend ongoing training on industry trends and technology developments.

Requirements

  • Native or fluent German, both spoken and written, is required.
  • Valid EU passport or the right to work in Bulgaria is mandatory.
  • Excellent communication and problem-solving skills.
  • Previous customer support experience is preferred but not required.
  • Client-focused mindset and ability to work in a multicultural environment.
  • Willingness to relocate to Sofia, Bulgaria.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Career development opportunities in an international environment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Work From Home - Bilingual Client Services Representative

Global Elite Empire Consultants is seeking bilingual, goal-oriented candidates to join a rapidly growing company, develop leadership potential, and advance their careers at their own pace.

9 minutes ago

Work From Home - Bilingual Client Services Representative

Global Elite Empire Consultants is seeking bilingual, goal-oriented candidates to join a rapidly growing company, develop their careers, and pursue leadership opportunities.

9 minutes ago

Work From Home - Bilingual Client Services Representative

Global Elite Empire Consultants is seeking bilingual, goal-oriented candidates to join its rapidly growing recruiting organization, develop leadership capabilities, and advance at their own pace.

9 minutes ago

Work From Home - Bilingual Client Services Representative

Global Elite Empire Consultants, a third-party recruiter, is seeking bilingual, goal-oriented candidates to grow within a rapidly expanding company through a remote role with leadership opportunities.

24 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers