French Speaking Transportation Customer Experts - Work Remote In Greece

7 hours, 42 minutes ago
Full-time
Mid Level
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer support for transportation logistics, bookings, and inquiries via phone, email, and chat.
  • Resolve complex transportation and transit-related issues while managing customer expectations.
  • Document customer interactions and maintain accurate service records.
  • Collaborate with international teams to improve service delivery and transportation processes.
  • Use industry software to manage schedules, routes, and customer accounts.
  • Handle urgent operational matters and maintain customer satisfaction.
  • Contribute customer feedback to continuous improvements in service protocols.

Requirements

  • Native or fluent French, both spoken and written.
  • Professional proficiency in English.
  • Valid EU passport is mandatory.
  • Prior experience in transportation, logistics, or customer service is highly preferred.
  • Strong problem-solving skills.
  • Ability to work effectively in a dynamic, fast-paced environment.
  • Commitment to delivering exceptional customer service.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Monthly performance bonus.
  • Two extra salaries per year, including 13th and 14th salaries.
  • International work culture and access to career opportunities in Greece.

Interested in this position?

Apply directly on the company website

Apply Now

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