French Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

14 hours, 17 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Provide customer service to international clients booking vehicle rentals.
  • Manage reservation inquiries, modifications, and cancellations in French.
  • Offer travel advice and vehicle recommendations to French-speaking customers.
  • Resolve vehicle availability and rental agreement issues professionally.
  • Maintain high customer satisfaction for travel industry partners.
  • Use multiple digital platforms to process bookings and maintain administrative accuracy.
  • Collaborate with international teams to improve service delivery and communication workflows.

Requirements

  • Native or fluent French, spoken and written, is mandatory.
  • Valid EU passport is mandatory.
  • Previous experience in customer service, hospitality, or tourism is highly regarded.
  • Strong proficiency in English is required.
  • A proactive, problem-solving mindset is needed.
  • Ability to thrive in a fast-paced, tourism-driven team.
  • Excellent interpersonal skills are required.
  • Genuine passion for travel and client satisfaction is preferred.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Comprehensive health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Attractive monthly performance bonus based on individual KPIs.
  • €1,500 signing bonus for successful new hires.
  • Team events and opportunities for internal career development.

Interested in this position?

Apply directly on the company website

Apply Now

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