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Community Programs Coordinator

1 month ago
Mexico, Argentina
Full-time
Junior
Project Coordinator
Project and Program Management
ClickUp E-commerce
Apply Now
Mds Co

Mds Co

Mds Co provides innovative technology solutions including software development, IT consulting, and digital transformation services for global clients.

Communications Equipment
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Description

  • Own and execute community programs end-to-end, from launch through ongoing participation.
  • Coordinate logistics, communications, participation, follow-up, and reporting for programs.
  • Monitor program performance and recommend improvements based on member feedback and participation trends.
  • Launch and facilitate new Squads through their first 3-6 meetings to establish structure and momentum.
  • Support Squad members, troubleshoot challenges, and strengthen participation and accountability.
  • Develop future Squad moderators who can sustain group momentum independently.
  • Build relationships with members and connect them to relevant programs, events, introductions, and opportunities.
  • Run targeted outreach and follow-up campaigns to increase participation and engagement.
  • Identify members who may need additional support and escalate important opportunities or concerns to the Community Manager.
  • Gather member feedback, track engagement outcomes, maintain accurate records, and collaborate with Community and Operations teams to improve workflows.

Requirements

  • Strong interpersonal and communication skills with the ability to build trust quickly across a wide range of personalities.
  • Proactive, self-directed, and able to identify and act on priorities without waiting for direction.
  • Comfort facilitating group dynamics and leading conversations with structure and accountability.
  • Strong intuition about people and community health, including spotting disengagement, conflict, or group dysfunction early.
  • Highly organized and detail-oriented enough to manage multiple member relationships and Squad groups simultaneously.
  • Entrepreneurial mindset and comfort engaging with founders and operators as peers.
  • Valid US Visa required at the time of offer, with occasional travel to US-based MDS events and gatherings.
  • Experience in communities, masterminds, coaching groups, founder ecosystems, startups, or similar environments involving engagement or program execution.
  • Background in community management, member success, or customer success in a membership, subscription, or high-touch B2B environment, preferred.
  • Experience facilitating small-group programs such as masterminds, cohorts, accountability groups, or Squads from launch through self-sufficiency, preferred.
  • Familiarity with the ecommerce, Amazon seller, or DTC founder world, preferred.
  • Experience using community platforms, CRM tools, or engagement tracking systems such as Airtable, ClickUp, Circle, or Slack, preferred.
  • Comfort with data and the ability to interpret engagement metrics and turn them into actionable recommendations, preferred.

Benefits

  • Salary of $3,000–$3,500 USD/month depending on experience and track record.
  • Annual bonus pool participation tied to Membership Income growth and KPI performance.
  • Team member referral bonus of $750 to $2,500 for successful hires.
  • Spot bonuses for exceptional performance, retention outcomes, or high-impact initiatives.
  • Flexible global work arrangement with the ability to work from home, a café, or while traveling, aligned to Eastern Time core hours.
  • Outcome-driven culture with autonomy over how you manage your day.
  • Company-wide breaks at major holidays and a monthly Friday off.
  • Access to world-class founders and exclusive high-profile events.
  • Continuous professional development in community management, facilitation, and retention skills.

Interested in this position?

Apply directly on the company website

Apply Now

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