Strategic Pursuit Architect

3 hours, 11 minutes ago
Mark43

Mark43

Mark43 redefines public safety software with an integrated Records Management System and a cloud-based Computer Aided Dispatch System, empowering first responders with reliable information and setting industry standards for customer support.

Professional Services
251-1K
Founded 2012
$179M raised

Description

  • Present conceptual products and solutions to prospective customers before development begins.
  • Conduct discovery conversations to validate market demand and product-market fit.
  • Secure letters of intent, pilot agreements, or revenue commitments for future products.
  • Translate customer feedback and buying signals into actionable product intelligence.
  • Partner with Product teams to prioritize the roadmap based on validated market demand.
  • Design and articulate solutions that serve entire states or regions rather than individual agencies.
  • Develop value propositions that emphasize network effects and cross-jurisdictional benefits.
  • Map implementation approaches for complex, multi-stakeholder environments.
  • Identify and navigate political, technical, and organizational challenges in statewide rollouts.
  • Demonstrate deep understanding of Mark43's product suite and configuration capabilities.
  • Create proof-of-concept configurations to demonstrate viability to prospects.
  • Scope technical requirements and implementation complexity for proposed solutions.
  • Collaborate with Solutions Architects and Sales Engineers on strategic early-stage opportunities.
  • Build relationships with state-level decision makers and influencers.
  • Educate markets on emerging capabilities and strategic product direction.
  • Identify whitespace opportunities where Mark43 can create new market categories.
  • Represent Mark43 at industry events, working groups, and strategic forums.
  • Bridge the gap between sales conversations and product implementation.
  • Coordinate handoffs to implementation teams once products move from concept to reality.
  • Maintain continuity with customers throughout the pre-sale to delivery lifecycle.
  • Support sales teams on complex strategic deals requiring deep product and market expertise.

Requirements

  • 3-5 years of experience in SaaS sales, sales engineering, solutions consulting, or a related field.
  • Strong technical aptitude with the ability to understand and articulate complex product architectures.
  • Proven ability to conduct consultative discovery and translate customer needs into solutions.
  • Experience selling to government, public safety, or similarly complex stakeholder environments.
  • Excellent communication skills with the ability to present to C-level and executive audiences.
  • Comfort operating in ambiguity and selling products that do not yet fully exist.
  • Experience with Mark43 products or public safety technology solutions is preferred.
  • Background in solution architecture or technical pre-sales roles is preferred.
  • Track record of successfully selling multi-stakeholder, consortium, or statewide solutions is preferred.
  • Understanding of government procurement processes and sales cycles is preferred.
  • Experience influencing product roadmap decisions based on market feedback is preferred.
  • Applicants must be authorized to work in the country where the role is based.
  • The role can only be performed in approved locations in Canada, the UK, or selected U.S. states, and remote applicants must reside in an eligible state.
  • Mark43 is unable to sponsor or take over employment visa sponsorship at this time.

Interested in this position?

Apply directly on the company website

Apply Now

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