Senior IT Systems Engineer

1 day, 7 hours ago
Full-time
Senior
DevOps and Infrastructure
Lucidworks

Lucidworks

Lucidworks provides enterprise search solutions with Fusion platform, offering industry-leading search technology for intelligent search apps at any scale, enhancing search experiences and relevance for businesses worldwide.

Internet Software & Services
51-250
Founded 2007
$209M raised

Description

  • Own IT systems engineering for corporate infrastructure, including designing, implementing, and operating reliable and secure systems.
  • Design and improve IT infrastructure across identity management, endpoint management, network architecture, and SaaS integrations.
  • Maintain system reliability and configuration quality through documentation, peer review, and reduction of technical debt.
  • Monitor operational health, support SLA and uptime targets, and participate in incident response and post-incident improvements.
  • Partner with IT leadership, security, and business stakeholders to scope, estimate, plan, and deliver infrastructure projects.
  • Communicate technical constraints, risks, and tradeoffs clearly to technical and non-technical audiences.
  • Apply Gen AI tools to accelerate systems administration, scripting, and documentation work while protecting sensitive information.
  • Provide guidance and knowledge-sharing to other IT staff and serve as an escalation point for complex systems issues.
  • Contribute to a culture of ownership, documentation, and continuous improvement.

Requirements

  • Experience owning deployment, maintenance, integration, and troubleshooting of corporate systems including hardware, software, and networking.
  • Experience designing network architecture and computer systems infrastructure.
  • Ability to ensure compliance with IT security policies and procedures across corporate systems.
  • Proficiency with virtualization, cloud computing, and containerization technologies.
  • Experience administering enterprise systems across cloud and on-premise environments.
  • Experience managing Linux and Windows server infrastructure.
  • Ability to collaborate with management and internal partners to implement sustainable IT solutions.
  • Ability to translate scripting, automation, and documentation needs into precise AI prompts while protecting sensitive credentials and infrastructure details.
  • Deep hands-on experience with Okta, including lifecycle management and SAML/SCIM integrations, Jamf, and Google Workspace is preferred.
  • Familiarity with SaaS security best practices, SSO enforcement, MFA, and privileged access management is preferred.
  • Experience with MDM policy design and endpoint compliance enforcement in a remote-first workforce is preferred.

Interested in this position?

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