Principal Architect, Dynamics 365 Customer Engagement

1 month ago
Full-time
Lead
Software Development
Long View Systems

Long View Systems

Long View Systems is a top IT solutions provider in North America, specializing in Hybrid IT solutions like cloud services, IT infrastructure, and end user support.

IT Services
1K-5K
Founded 1999

Description

  • Lead complex, cross-practice Dynamics 365 Customer Engagement implementations by defining overall solution architecture and guiding functional and technical architects.
  • Oversee design, architecture, and implementation of Dynamics 365 Customer Engagement solution components.
  • Work with customers and internal stakeholders (business clients, business analysts, developers, other architects) to define customer solutions and deliver engagements that meet business requirements.
  • Qualify strategic business solution leads and sales opportunities in collaboration with Account Managers, Client Services Managers, Practice Directors, and VPs.
  • Support presales activities including demos and solution qualification.
  • Facilitate workshops such as envisioning and “art-of-the-possible” sessions to capture requirements and drive solution consensus.
  • Support and coordinate Organizational Change Management best practices across engagements.
  • Collaborate with Service Realization and the wider team to bring products and capabilities to market and share learnings across the organization.

Requirements

  • 10+ years of industry experience working with Dynamics 365 Customer Engagement.
  • 5+ years of experience working in Agile/Scrum environments.
  • Proven experience with Dynamics 365 CE presales and demos.
  • Proficiency in workshop facilitation (envisioning workshops, art-of-the-possible sessions).
  • Strong written, oral, and presentation communication skills for diverse audiences and stakeholders.
  • Demonstrated ability to lead solution architecture and guide technical/functional teams.
  • Self-motivation and commitment to continuous skill development and staying current in area of expertise.
  • Preferred: post-secondary education and industry certifications such as Dynamics FastTrack, Microsoft MVP, and enterprise architecture frameworks (TOGAF, Zachman); relevant Azure experience across IaaS, PaaS, and SaaS.

Benefits

  • Expected salary range: $140,715 - $176,421 per year plus variable earnings.
  • Remote work option (role listed as Remote) with primary bases in Houston, Dallas, or Denver.
  • Permanent employee position.

Interested in this position?

Apply directly on the company website

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