Senior Machine Learning Engineer - NLP

2 hours ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Level AI

Level AI

Level AI provides disruptive AI solutions for call centers, automating workflows and improving team performance with semantic intelligence and real-time insights.

IT Services
51-250
Founded 2018
$15M raised

Description

  • Assist in building LLM-powered agents for internal tools and customer-facing products.
  • Support prompt engineering, retrieval-augmented generation (RAG), and tool integrations.
  • Collaborate on experiments with open-source and commercial LLMs such as GPT, Claude, and Mistral.
  • Help implement and evaluate reasoning, planning, and memory modules for agents.
  • Work closely with senior engineers to deploy AI features into production.
  • Monitor AI features after deployment and support production reliability.
  • Contribute to the development of customer-experience and contact-center intelligence capabilities.

Requirements

  • B.E, B.Tech, M.E, M.Tech, or PhD from a tier-1 engineering institute in computer science or a mathematics-related field.
  • 3+ years of experience in AI/ML.
  • Relevant work experience with a top technology company.
  • Strong coding skills in Python.
  • Familiarity with libraries such as LangChain or Transformers.
  • Interest in LLMs, agents, and the evolving open-source AI ecosystem.
  • Eagerness to learn, experiment, and grow in a fast-paced environment.
  • Experience with open-source LLMs such as LLaMA or Mistral is preferred.
  • Basic understanding of vector search, RAG, and prompt engineering concepts is preferred.
  • Exposure to vector databases or retrieval pipelines such as FAISS or Pinecone is preferred.
  • Contributions to AI side projects or GitHub repositories are preferred.

Interested in this position?

Apply directly on the company website

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