Website Project Manager (Remote - US & CAD)

1 month ago
Full-time
Mid Level
Project and Program Management
Kanopi Studios

Kanopi Studios

Kanopi Studios is a web agency that specializes in designing, building, and supporting websites for clients who aim to create a positive impact. With a focus on data-informed and human-centric solutions, Kanopi makes the internet a better place, one we...

Internet Software & Services
51-250
Founded 2010

Description

  • Manage multiple client-facing WordPress build and support projects across the full project lifecycle, balancing varying complexity and client needs.
  • Serve as the primary point of contact and client advocate, leading communications, facilitating meetings, and translating technical concepts into plain language.
  • Facilitate project and client onboarding, kickoff calls, and smooth transitions between build and support phases.
  • Curate and maintain organized, prioritized backlogs and evaluate tasks and client requests for strategic fit.
  • Coordinate and track internal resources (developers, UX/UI designers, strategists) based on timing, scope, and expertise.
  • Review deliverables (designs, tickets, content, development work) for quality and alignment prior to client handoff.
  • Monitor budgets, timelines, and hours used; provide regular updates to clients and management and flag/mitigate risks early.
  • Expedite urgent requests and triage support issues quickly; participate in team standups, retrospectives, and process improvement efforts.
  • Monitor team workloads and pacing to maintain a sustainable balance and proactively adjust priorities when needed.

Requirements

  • 3–5 years of digital agency project management experience, including leading WordPress projects.
  • Ability to manage the full life cycle of web build projects as well as long-term client support engagements.
  • Familiarity with agile workflows, ticketing systems, and client documentation practices.
  • Awareness of website performance, configuration, and development fundamentals.
  • Experience resourcing development project needs and matching roles to project requirements.
  • Strong time management, prioritization, and ability to juggle multiple fast-paced projects while maintaining attention to detail.
  • Proactive, empathetic, and confident communication skills with strong problem-solving and emotional intelligence.
  • Experience working with distributed/remote project teams and availability to work core Pacific Time Zone hours.
  • Authorization to live and work in the US or Canada (this role is 100% remote and limited to those locations).
  • Comfort using collaboration tools such as Teamwork, Slack, Google Workspace, and Zoom (preferred).

Benefits

  • Starting salary range of $58,000–$70,800 (commensurate with experience and location).
  • 100% remote role with a fully distributed team (US and Canada only).
  • Comprehensive health benefits for full-time US and Canadian employees.
  • Professional development support and opportunities to grow within the agency.
  • Remote workspace support (details available on the careers page).
  • Inclusive, supportive company culture with accommodations available during the recruitment process.

Interested in this position?

Apply directly on the company website

Apply Now

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