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Engine Technical Advisor

1 month ago
Canada
Full-time
Senior
Technical Support Engineer
Customer and Technical Support
Apply Now
Jet Support Services,

Jet Support Services,

JSSI is the largest independent provider of hourly cost maintenance programs for aircraft engines and airframes, offering comprehensive financial tools for managing operating costs of various turbine-powered aircraft worldwide.

Aerospace & Defense
251-1K
Founded 1989
View All Jobs 10

Description

  • Serve as the primary contact for clients for routine, minor unscheduled, and AOG maintenance events.
  • Set up preliminary scheduled inspections and coordinate major unscheduled events.
  • Support customers during AOG events and manage event triage from start to finish.
  • Maintain client relationships through periodic contact and ongoing support.
  • Build and sustain relationships with regional service facilities, mobile repair teams, maintenance providers, and parts vendors.
  • Research logbooks and conduct visual inspections for new enrollments or existing contracts.
  • Review and process invoices in AMS while meeting turnaround goals set by Technical Services Management.
  • Act as the primary liaison between maintenance facilities, parts sourcing vendors, and customers when managing events.
  • Use the Product Line Specialist for assistance when needed and transfer events appropriately when required.
  • Perform other duties assigned by Technical Services Management.

Requirements

  • Airframe and Powerplant (A&P) ratings or equivalent are required.
  • Bachelor’s degree in an aviation field is preferred.
  • 10 years of experience with corporate turbine-powered business aircraft is preferred.
  • Fluency in reading, writing, and effective communication is required.
  • Excellent Microsoft Excel, Word, and PowerPoint skills are required.
  • Strong interpersonal skills are required.
  • Ability to read and write articulately and analytically is required.
  • Strong technical understanding relevant to the role is required.
  • Ability to multitask and work well under pressure is required.
  • Must be well organized and able to obtain a passport for international travel.

Benefits

  • Annual base pay ranging from $90,000 to $105,000.
  • Eligibility for an annual discretionary bonus plan or incentive/sales bonus plan, depending on role.
  • Medical, dental, and vision insurance starting on day one.
  • Retirement savings programs starting on day one.
  • Comprehensive benefits package for full-time employees in the USA, Canada, or the Philippines.

Interested in this position?

Apply directly on the company website

Apply Now

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