AI Product Manager - B2B SaaS (Martech) - Remote

1 hour, 55 minutes ago
Full-time
Mid Level
Artificial Intelligence and Machine Learning
Insider

Insider

Insider offers an AI-powered customer engagement platform designed for marketing teams, integrating customer data platforms, personalization, and journey orchestration to enhance customer interactions across various channels.

Internet Software & Services
Founded 2012

Description

  • Define the why, when, and what of products being built by the engineering team.
  • Lead cross-functional teams from product ideation through launch.
  • Build product strategy that reflects Insider One’s vision.
  • Clearly articulate business value and product intent to the product team.
  • Define the release process and coordinate activities required to bring products to market.
  • Manage and prioritize product items and roadmap decisions.
  • Own the creative process of generating, developing, and curating new ideas.
  • Benchmark market needs, customer requirements, competition, and emerging technologies.
  • Define and analyze product metrics, customer satisfaction, and feature performance, and recommend improvements.

Requirements

  • 3+ years of product management experience, preferably in a B2B SaaS product.
  • Bachelor’s degree from a top-tier university, preferably in Engineering, Business Management, or a related field.
  • Hands-on experience in Agile product development.
  • Hands-on experience leading cross-functional teams and delivering projects on a time-bounded schedule.
  • Strong understanding of GenAI fundamentals, including LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, and accuracy.
  • Experience using and applying large language models, including prompting, evaluation, and tuning.
  • Hands-on experience building or using LLM-powered agentic solutions.
  • Experience working with model APIs such as OpenAI, Claude, or Mistral.
  • Experience building or iterating customer journeys using low-code/no-code tools and drag-and-drop automation platforms.
  • Ability to assimilate customer requirements, design solutions, and translate requirements into detailed product specifications.
  • Ability to manage complex initiatives with limited supervision.
  • Fluency in English and Turkish.
  • Experience establishing and refining quality and accuracy processes for conversational AI channels (nice to have).

Benefits

  • Monthly meal allowance.
  • Comprehensive private health insurance.
  • Access to learning platforms including Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru.
  • Internal trainings covering AI fundamentals, coding, foreign languages, and personal development skills.
  • Fully remote work from anywhere in Turkey.
  • Eligibility-based ESOP to become a shareholder.
  • Referral bonuses.
  • Volunteering opportunities and purpose-driven social impact projects.
  • Global retreats, team-building activities, and year-round events.

Interested in this position?

Apply directly on the company website

Apply Now

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