Platform Manager

4 weeks, 1 day ago
Full-time
Junior
Project and Program Management
Industrial Electric Mfg.

Industrial Electric Mfg.

Industrial Electric Mfg. specializes in designing and manufacturing custom power distribution systems, leveraging over 75 years of experience to provide flexible and scalable solutions tailored to meet diverse technical requirements in the electrical d...

Electrical Equipment
251-1K
Founded 1955

Description

  • Manage and maintain customer relationships throughout the order cycle.
  • Track orders from entry through shipment and delivery to ensure timeliness.
  • Support the bid process and related order management activities with internal leaders.
  • Coordinate with internal departments and customers to achieve on-time shipment.
  • Review customer purchase orders and resolve commercial or technical issues.
  • Prepare orders for entry and manage associated documents and correspondence.
  • Participate in engineering handoff meetings when applicable.
  • Work with engineering and customers through the submittal and release process.
  • Manage change orders with engineering, quotations, sales, and customers.
  • Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
  • Communicate schedules and provide technical support to client-specified integrators.
  • Prepare cost proposals for customer-driven order revisions.
  • Use or develop reports to monitor order status and flag potential issues.
  • Proactively identify and resolve order issues that could cause delays or customer complaints.

Requirements

  • Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering is required.
  • 2-4 years of experience in project management or a similar position.
  • Experience managing order-related processes and customer communication is preferred.
  • Ability to work across engineering, sales, quotations, field service, and customer teams.
  • Experience preparing reports, cost proposals, or related project documentation is preferred.
  • Strong problem-solving ability to identify and resolve order issues.
  • Comfort working in a remote US-based role.
  • Bonus and/or long-term incentive units may be part of the compensation package.
  • Compensation may vary based on geographic region, job-related knowledge, skills, and experience.

Benefits

  • $70,000 - $105,000 annual salary.
  • Bonus and/or long-term incentive units may be provided.
  • Comprehensive medical benefits.
  • Financial benefits as part of the compensation package.
  • Other benefits based on level and position offered.
  • Competitive benefits package supporting well-being, growth, and long-term success.

Interested in this position?

Apply directly on the company website

Apply Now

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