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Community Health Worker, Patient Engagement

1 month ago
United States
Full-time
Junior
Customer Success
Customer and Technical Support
Apply Now
Imagine Pediatrics

Imagine Pediatrics

Imagine Pediatrics provides virtual healthcare services for children with complex medical conditions, offering a multidisciplinary team of pediatricians, nurses, and therapists who collaborate with existing healthcare providers to ensure comprehensive ...

Health Care Providers & Services
11-50
Founded 2022
View All Jobs 8

Description

  • Serve as a community-based, patient-facing resource for re-engaging patients and caregivers in assigned geographic areas.
  • Provide hands-on support with program re-enrollment, onboarding, and mobile app setup and use.
  • Conduct telephonic outreach to caregivers to support onboarding and re-engagement for patients who missed visits or have not used services.
  • Educate patients and caregivers about Imagine Pediatrics services and available community resources.
  • Maintain up-to-date knowledge of local resources and connect families to social services, healthcare providers, and SDOH supports.
  • Conduct community events and facility rounding to engage eligible patients and support ongoing participation.
  • Partner with behavioral health teams and local providers to support discharge planning and continuity of care.
  • Work with caregivers, families, facility staff, and leadership to identify barriers to care and improve access workflows.
  • Collaborate with the Patient Engagement Team, including Outreach Specialists and Registered Nurses, to support re-engagement goals.
  • Support non-clinical care coordination, including primary care connections, pharmacy access, discharge follow-up, and outbound engagement calls.

Requirements

  • Valid driver’s license.
  • Bachelor’s degree.
  • Ability to travel frequently, with the primary location remote in Southern Missouri and frequent travel throughout the area.
  • 3+ years of experience in a healthcare setting, preferably in a patient-facing hospital or facility role.
  • Experience working in a patient-facing hospital or facility role.
  • Experience working as part of an interdisciplinary team.
  • Ability to navigate ambiguity, think critically, take initiative, and stay organized.
  • Ability to manage multiple tech platforms.
  • National Community Health Worker Certification highly preferred.
  • Bilingual Spanish skills highly preferred.
  • Medical Interpreter Certification preferred.

Benefits

  • Hourly pay of $23-$28.
  • Annual bonus incentive.
  • Competitive company benefits package.
  • Eligibility to participate in an employee equity purchase program, where applicable.
  • Medical, dental, and vision insurance.
  • Healthcare and dependent care FSA; company-funded HSA.
  • 401(k) with 4% match, vested 100% from day one.
  • Employer-paid short- and long-term disability.
  • Life insurance at 1x annual salary.
  • 20 days PTO, 10 company holidays, and 2 floating holidays.
  • Paid new parent leave.
  • Additional benefits disclosed in the offer.

Interested in this position?

Apply directly on the company website

Apply Now

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