Lead Software Development Engineer in Test - CRM Core Modules

1 hour, 56 minutes ago
HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own end-to-end quality across multiple CRM core modules and teams, including final release readiness decisions.
  • Define and drive quality strategy by identifying and closing gaps in process, tooling, and execution.
  • Lead, mentor, and develop SDETs while setting expectations and raising the quality bar.
  • Establish and execute an automation vision with scalable, reliable test coverage for complex workflows and integrations.
  • Plan and strategize testing for releases while balancing speed, risk, and coverage.
  • Partner with Product, Engineering, Support, and Leadership to surface risks early and influence decisions with data.
  • Advocate for quality and hold or delay releases when necessary, even under delivery pressure.
  • Build a culture of ownership, accountability, and customer-first thinking across teams.
  • Drive improvement initiatives with empathy, clarity, and minimal friction while maintaining standards.

Requirements

  • 7+ years of experience testing complex web applications or B2B SaaS platforms.
  • Proven experience leading SDETs or quality initiatives across teams.
  • Extensive hands-on experience with test automation frameworks such as Playwright, Cypress, or Selenium.
  • Strong experience driving team-wide automation goals and outcomes.
  • Expertise in API testing, performance/load testing, and backend validation.
  • Deep understanding of system architecture, databases, integrations, and distributed systems.
  • Hands-on experience with CI/CD pipelines and cloud-native environments.
  • Ability to debug complex issues across services and environments.
  • Excellent communication skills with the ability to be clear, assertive, and effective with stakeholders.
  • Strong product sense and a customer-first quality mindset.

Benefits

  • Remote-first work environment.
  • Opportunity to work on a global platform supporting more than 2 million businesses.
  • Equal Opportunity Employer status.
  • Human-led final hiring decisions, with AI used only to assist parts of the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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