HighLevel

HighLevel

HighLevel provides an all-in-one sales and marketing platform that agencies can white label and resell, offering tools and resources designed to help businesses consolidate their marketing efforts and achieve their growth objectives.

Internet Software & Services
251-1K
Founded 2018
$60M raised

Description

  • Own architecture and scaling decisions for core AI Studio platform components, including the app generation engine, React build and render pipeline, domain and publishing pipeline, and AI content systems.
  • Lead the design and implementation of cross-cutting initiatives that improve responsiveness, generation accuracy, and overall platform robustness.
  • Build scalable, fault-tolerant LLM pipelines for content generation, layout creation, experimentation, and AI-driven user guidance.
  • Design distributed systems that support high-throughput generative and analytical workloads with correctness and low latency.
  • Build and optimize embeddings pipelines, retrieval-augmented generation workflows, and multi-agent orchestration frameworks.
  • Drive observability improvements using Prometheus, Grafana, OpenTelemetry, and structured logging.
  • Establish and maintain SLOs for generation latency, correctness, model safety, and uptime.
  • Implement hallucination mitigation strategies, including code constraints, structured outputs, model verification layers, retrieval guards, and test scaffolding.
  • Collaborate with infra and security teams to enforce data governance, access control, privacy boundaries, and compliance.
  • Mentor engineers through code reviews, design discussions, and pairing while participating in roadmap planning, deep dives, and on-call rotations.

Requirements

  • 6+ years of backend engineering experience, including distributed system design and high-scale platform development.
  • Strong proficiency in Go for high-performance, concurrent backend services, along with Node/NestJS experience.
  • Hands-on experience with Cloudflare Workers and Cloudflare KV, or comparable edge compute and distributed key-value stores.
  • Deep expertise in event-driven architectures, asynchronous workflows, and high-throughput data pipelines.
  • Strong command of PostgreSQL and NoSQL data models, query optimization, and complex transactional data.
  • Fluency in LLM integrations, vector search, embeddings, RAG patterns, and generative AI frameworks.
  • Familiarity with frontend architecture using Vue and a solid understanding of UI/UX principles.
  • Experience with monitoring, alerting, and incident response for production systems.
  • Experience implementing structured generation, verification layers, retrieval-based grounding, and guardrails to reduce hallucinations.
  • Understanding of prompt engineering patterns, context injection, and model evaluation.
  • Exceptional communication and cross-functional leadership capabilities.
  • Pragmatic decision-making with a balance of long-term vision and iterative execution.

Interested in this position?

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