Billing Associate

1 hour, 41 minutes ago
Full-time
Junior
Customer and Technical Support
Headquarters

Headquarters

Headquarters is a staffing and services partner for over 10 leading cannabis companies, offering transparent financial staffing and shared services to help businesses scale at a fraction of the cost. Their industry experts integrate with teams to super...

Diversified Financial Services
11-50
Founded 2017

Description

  • Manage and monitor accounts receivable to ensure payments are received on time.
  • Prepare and process invoices accurately and in a timely manner.
  • Maintain regular communication with retailers and build positive working relationships.
  • Provide invoice summaries, share account balances, and coordinate payment pickups.
  • Resolve invoice discrepancies, including cases where payments are made to brands instead of distributors.
  • Communicate with retailers and brands by email and phone to support efficient issue resolution.
  • Collaborate in problem-solving and decision-making discussions to address time-sensitive issues.
  • Document communication details and track interactions and progress with retailers and brands.

Requirements

  • Experience in logistics or customer-facing roles.
  • Experience with Google Spreadsheets or Excel.
  • Experience with accounting software.
  • QuickBooks experience is a plus.
  • Strong verbal and written communication skills.
  • High attention to detail for documenting information and analyzing data accurately.
  • Ability to think critically and solve payment or delivery-related issues creatively.
  • Ability to work well in a team and collaborate across departments.
  • Strong organization, multitasking, and time management skills.
  • Working hours of 9 am–5 pm PST (6 pm–2 am CET).

Benefits

  • Fully remote position.
  • Salary increase opportunities based on performance.
  • Professional growth opportunities within the expanding cannabis industry.
  • Exposure to large cannabis companies with $10M+ monthly revenues.
  • Training and support on accounting tools including Oracle, Sage, Xero, and QBO.
  • Advanced Python development support.

Interested in this position?

Apply directly on the company website

Apply Now

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