Technical Operations Manager, Repair & Maintenance

23 hours, 27 minutes ago
Full-time
Senior
Project and Program Management
Google

Google

Google specializes in organizing and providing access to the world's information through its highly regarded search services, catering to both individual users and corporate clients with innovative advertising and revenue-generating solutions.

Internet Software & Services
100K+
Founded 1998

Description

  • Monitor network performance, perform planned maintenance, and respond to network connectivity issues.
  • Proactively identify and repair network difficulties to keep operations reliable and efficient.
  • Lead contractors and vendors to test and accept new network elements, including fiber optic plant, multi-tenant buildings, and network equipment.
  • Support forecasting, target setting, and CapEx/OpEx budgeting for operations.
  • Manage operations schedules, budgets, actual costs, and performance.
  • Facilitate cross-functional problem-solving programs to prevent recurring network acceptance issues.
  • Analyze vendor performance and field data metrics to identify improvement opportunities.
  • Validate supplier build and test processes against Google requirements and industry quality standards.
  • Drive a quality-focused culture centered on first-time-right execution and continuous learning.

Requirements

  • Bachelor's degree in Construction Management, Engineering, Telecommunications, a related field, or equivalent experience.
  • Experience managing vendors, contracts, and budgets on large-scale, multi-layered projects.
  • Working comprehension of FTTH.
  • 5 years of experience in the telecommunications or cable industry in network operations, construction and deployment, architecture, maintenance, customer installation, or customer repair; or 5 years of related experience in construction management, engineering, and project management.
  • 5 years of experience in a vendor management role with customer-facing responsibilities.
  • 10 years of experience managing large-scale projects and initiatives from start to finish (preferred).
  • 10 years of experience managing vendor relationships, account management, and performance evaluations (preferred).
  • PMP certification (preferred).
  • This role is not eligible for immigration sponsorship.

Benefits

  • US base salary range of $130,000 to $143,000 plus bonus and benefits.
  • Full-time position.
  • Bonus eligibility.
  • Benefits package.
  • Opportunity to work at GFiber, an Alphabet company expanding internet service across the United States.

Interested in this position?

Apply directly on the company website

Apply Now

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