Bilingual Collections Specialist

2 hours, 17 minutes ago
Full-time
Junior
Finance and Accounting
GoodLeap

GoodLeap

GoodLeap is a leading fintech for sustainable home solutions, offering a one-stop point of sale solution for eco-friendly upgrades with flexible payment options to make sustainable living more accessible and affordable.

Capital Markets
1K-5K
Founded 2003

Description

  • Increase the collection of outstanding payments within the personal finance collections department as an individual contributor.
  • Identify accounts with overdue payments and work to find solutions that bring loans back to current status.
  • Maintain daily, weekly, and monthly collection and metric goals.
  • Place outbound calls and handle inbound calls with clients to resolve debts owed.
  • Follow GoodLeap’s collections policies and procedures in all account interactions.
  • Keep records related to delinquent accounts and amounts owed.
  • Support additional responsibilities assigned by supervisors or managers as needed.

Requirements

  • 1-2 years of direct experience in credit and collections.
  • Knowledge of sales, negotiation, and persuasion tools.
  • Excellent verbal and written communication skills.
  • Prior telemarketing experience with financial products preferred.
  • Proficiency with Microsoft Office applications.
  • Self-motivated and extremely goal-oriented.
  • Team player with a professional demeanor.
  • Bilingual English/Spanish required.

Benefits

  • Remote, US-based full-time role.
  • Compensation of $19.00 per hour plus bonus.
  • Opportunity to work for a technology company focused on sustainable home solutions.
  • Reasonable accommodations provided for qualified applicants or employees as required by law.

Interested in this position?

Apply directly on the company website

Apply Now

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