Manager, Compliance (Banking & Lending)

3 hours, 54 minutes ago
Full-time
Senior
Operations
Gemini

Gemini

Gemini is a leading cryptocurrency exchange and custodian, providing a secure platform for buying, selling, and storing digital assets like Bitcoin and Ether. Founded in 2014, it aims to revolutionize the future of money.

Capital Markets
251-1K
Founded 2014
$400M raised

Description

  • Supervise, coach, and develop junior compliance team members supporting product compliance, complaint management, testing, governance, and CMS activities.
  • Serve as a primary compliance contact and liaison among department leaders, senior management, and partner-bank stakeholders.
  • Drive remediation and testing plans for compliance issues, audit findings, examination findings, and control gaps, including root-cause analysis, corrective actions, process updates, documentation, and training.
  • Review and advise on marketing materials, customer communications, disclosures, promotions, and related campaigns for compliance with laws, regulations, partner-bank requirements, and internal policies.
  • Lead the design and implementation of compliance risk assessment frameworks to evaluate regulatory risks and control effectiveness.
  • Provide timely, practical, risk-based compliance guidance to product, operations, and business teams.
  • Partner with Legal, Compliance, product, and business stakeholders to assess emerging regulations, product developments, and business objectives.
  • Draft and coordinate responses to customer and regulatory complaints, including complaints received through the CFPB, FDIC, partner banks, and other channels.
  • Lead or support audits, partner-bank reviews, regulatory examinations, reporting requirements, and compliance assessments.
  • Monitor operational processes and procedures to assess compliance with applicable laws, regulations, partner-bank requirements, and CMS policies.

Requirements

  • Bachelor’s degree.
  • 6+ years of experience in regulated financial services, fintech, banking, lending, or credit card compliance, with a focus on consumer financial services compliance.
  • Thorough understanding of lending and credit products, compliance management systems, and applicable laws and regulations, including UDAAP, TILA/Reg Z, ECOA/Reg B, FCRA/Reg V, EFTA/Reg E, SCRA, GLBA, and, where applicable, TISA/Reg DD and BSA/AML.
  • Strong project management, time management, and organizational skills.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Proven ability to assess compliance risks proactively, efficiently, and accurately in a fast-paced environment.
  • Track record of creative problem-solving and building trusted cross-functional relationships with Legal, Product, Operations, Risk, and business stakeholders.
  • Ownership mindset, sound judgment, and enthusiasm for building scalable, technology-enabled compliance processes.
  • Experience supporting credit card, banking-as-a-service, partner-bank, embedded finance, or fintech lending programs preferred.
  • Experience with regulatory examinations, partner-bank audits, CFPB complaint responses, compliance testing, issue remediation, and issue validation preferred.
  • Familiarity with fair lending, marketing compliance, servicing, collections, disputes, adverse action, credit reporting, vendor oversight, and complaint management preferred.
  • CRCM, CAMS, or a similar compliance certification preferred but not required.

Benefits

  • Competitive starting pay.
  • Discretionary annual bonus.
  • Long-term incentive in the form of a new hire equity grant.
  • Comprehensive health plans.
  • 401(k) with company matching.
  • Paid parental leave.
  • Flexible time off.
  • Hybrid work approach at hub offices, with remote work available for employees outside hub locations.

Interested in this position?

Apply directly on the company website

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