Social and Community Manager

5 days, 14 hours ago
Full-time
Mid Level
Marketing and Growth
Fireworks AI

Fireworks AI

Fireworks AI is a company that provides a generative AI platform as a service. They use state-of-the-art LLMs and image models to deliver fast and efficient AI solutions. Partnering with leading AI researchers, Fireworks offers models for various use c...

Internet Software & Services
1-10
Founded 2022

Description

  • Track real-time conversations and decide which trends and moments are worth engaging with.
  • Develop narratives and reactions that help people talk about Fireworks beyond individual posts.
  • Monitor social, Discord, and community channels daily and report on engagement, reach, sentiment, growth, and community health.
  • Create and ship on-brand social content informed by data, trends, and community feedback.
  • Own the social calendar and produce consistent content that keeps technical AI topics shareable.
  • Moderate community discussions, answer questions, welcome members, and foster helpful conversations.
  • Support community programs such as Champion/Ambassador initiatives, newsletters, AMAs, and cohorts.
  • Help plan and execute virtual and in-person events, webinars, and meetups.
  • Maintain organized calendars, trackers, and dashboards and share insights with marketing, product, and engineering.
  • Recommend content changes, experiments, and next steps based on performance data.

Requirements

  • 3–6 years of hands-on experience in social media management or community management.
  • Experience working with developer or AI communities is preferred.
  • Strong judgment about what is worth reacting to and what should be ignored.
  • A track record of creating content or narratives that successfully spread.
  • Strong data and analytics skills, including tracking metrics, interpreting performance, and creating reports or dashboards.
  • Self-starter mindset with the ability to identify trends and opportunities proactively.
  • Creative ability to generate fresh content ideas while staying on brand.
  • Hands-on experience engaging and growing communities on platforms such as Discord, Reddit, X, and forums.
  • Experience with social and community analytics tools, including native platform tools and tools like Sprout Social or similar.
  • Meticulous organization and strong project management skills.
  • Daily use of LLMs and generative AI tools, with understanding of developer workflows around models and inference.
  • Experience supporting community programs and events is a plus.
  • Familiarity with AI infrastructure or open-source model communities such as the Hugging Face ecosystem is a plus.
  • Basic video or multimedia production skills are a plus.
  • Background in a fast-paced startup environment is a plus.

Benefits

  • Competitive salary with a base pay range of $140,000 to $160,000 USD.
  • Meaningful equity in a fast-growing startup.
  • Comprehensive benefits package.
  • Opportunity to work on cutting-edge AI infrastructure problems.
  • High ownership and direct impact at a fast-growing company.
  • Collaborate with world-class engineers and AI researchers.
  • Inclusive, equal-opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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