RemoteLeaf Logo
Log in Sign up

Customer Service Agent (m/f/x)

3 months ago
Germany
Full-time
Entry Level
Customer Support
Customer and Technical Support
Apply Now
FINN

FINN

FINN offers a flexible car subscription service that provides customers with a hassle-free experience, including home delivery and a variety of vehicle options tailored to individual needs.

Consumer Services
251-1K
Founded 2019
$935M raised
View All Jobs 13

Description

  • Serve as the main point of contact for private and business customers with general and more complex inquiries.
  • Support customers from subscription completion through vehicle return.
  • Handle phone calls and written support tickets in a timely, friendly, and competent manner.
  • Work closely with other teams to find the best solution for customers.
  • Contribute ideas to improve customer service and internal processes.
  • Help maintain FINN’s customer service quality and industry-leading standards.

Requirements

  • Customer service experience is preferred but not required.
  • Strong communication skills and empathy for helping others.
  • Proactive problem-solving approach and a hands-on attitude.
  • Curiosity and willingness to learn new things.
  • Ability to think through different customer situations and perspectives.
  • Comfort working in busy or turbulent situations while staying organized.
  • Excellent German skills at native-speaker level, spoken and written.
  • Good English communication skills.
  • Willingness to work from Munich, fully remote or from home office within Germany; temporary work from another EU country may be possible by arrangement.

Benefits

  • Fully remote or home office work within Germany.
  • Temporary remote work from another EU country possible by arrangement.
  • Annual training and development budget of €1,500.
  • Opportunity to grow in a fast-moving startup environment with challenging cross-functional projects.
  • Employee discount on a FINN car.
  • Competitive salary of €31,000 to €40,000 per year plus VSOP.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Staffing For Doctors

Bilingual Referral Coordinator - Orthopedics Experience Preferred

Staffing For Doctors Health Care Providers & Services

Bilingual Referral Coordinator at an orthopedic practice managing patient referrals, authorizations, and care transitions from initial referral through treatment and procedures.

Colombia El Salvador Guatemala Honduras Nicaragua Peru Full-time Junior Customer Support Project Coordinator
5 hours, 2 minutes ago
Mercier Consultancy

Danish Speaking Client Support Specialist | Relocation to Greece

Mercier Consultancy Professional Services

Danish-speaking Client Support Specialist at an international team in Greece, supporting customers and ensuring a positive service experience while living and working abroad.

Portugal Bulgaria Spain Sweden Denmark Greece Full-time Entry Level Customer Support
5 hours, 2 minutes ago
Mercier Consultancy

Dutch Speaking Client Support Specialist | Work and Live in Greece

Mercier Consultancy Professional Services

Dutch-speaking Client Support Specialist needed for an international team in Greece to provide customer support and help manage client requests in a multicultural environment.

Greece Full-time Entry Level Customer Support
5 hours, 2 minutes ago
IntellaTriage

Remote Nurse Advice Part-time AM 5a-11a CST

IntellaTriage 51-250 Health Care Providers & Services

IntellaTriage is hiring remote Nurse Advice Line RNs to provide direct patient triage support from home for a fast-paced, high-volume nursing service.

United States Part-time Junior Customer Support
$52k-$52k
HIPAA
5 hours, 2 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers