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QA Analyst - LOIS for Word

4 months, 1 week ago
United States
Full-time
Junior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
CI/CD LLM UX Design
Apply Now
Filevine

Filevine

Filevine is a top legal tech company revolutionizing legal work with AI-powered case management software, empowering law firms to streamline operations and enhance client services.

Specialized Consumer Services
251-1K
Founded 2015
$226M raised
View All Jobs 26

Description

  • Define and own the test strategy, QA process, and QA playbook for the product.
  • Partner with product and engineering early to move QA upstream before features ship.
  • Evaluate AI output quality for accuracy, citation reliability, and appropriately scoped reasoning.
  • Design and maintain evaluation sets that handle non-deterministic output and catch regressions over time.
  • Test AI-generated document edits for accuracy and formatting fidelity across different document structures.
  • Build automated guardrails integrated into CI/CD for critical product flows.
  • Write structured, reproducible bug reports backed by evidence.
  • Partner with legal domain experts to translate customer workflows into test coverage.
  • Compare behavior across product surfaces and identify discrepancies.
  • Provide product and design-minded feedback on how workflows could be improved.

Requirements

  • 2+ years of QA experience, including ownership of test strategy for a product or major feature area.
  • Experience building QA process and automation from scratch in a fast-moving environment.
  • Comfort operating in high ambiguity and testing quickly as features ship.
  • Strong analytical and problem-solving skills with attention to functional correctness and AI output quality.
  • Ability to reason about non-deterministic systems and define what 'correct' means when there is no single right answer.
  • Excellent written communication skills for clear, concise, actionable bug reports.
  • Experience with bug tracking tools and test management workflows.
  • Experience testing AI or LLM-based products, especially for output accuracy and evaluation design, preferred.
  • CI/CD experience setting up pipelines and release gates for automated tests, preferred.
  • A design or UX sensibility and/or prior experience in legal technology or reading legal contracts, preferred.
  • Programming experience beyond test automation, preferred.

Benefits

  • Salary range of $105,000 to $150,000.
  • Medical, dental, and vision insurance for full-time employees.
  • Competitive and fair pay.
  • Maternity and paternity leave for full-time employees.
  • Short- and long-term disability coverage.
  • Opportunity to learn from a dedicated leadership team.
  • Top-of-the-line company swag.

Interested in this position?

Apply directly on the company website

Apply Now

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