Junior UX Researcher

1 month ago
Full-time
Junior
Design and User Experience
Fable

Fable

Fable is a leading accessibility platform that offers digital accessibility testing and custom training powered by people with disabilities. They help digital teams improve accessibility for over 1 billion people with disabilities, moving organizations...

Professional Services
11-50
Founded 2018
$12M raised

Description

  • Plan and conduct generative and evaluative user research with assistive-technology users on websites, web apps, mobile apps, and software.
  • Regularly engage with people with disabilities in interviews, demonstrating sensitivity, respect, and rapport-building.
  • Identify pain points, preferences, and behaviors from user interviews and record findings in a structured note-taking tool.
  • Analyze and synthesize research data to generate actionable insights and thematic recommendations.
  • Provide clear and timely project updates to Fable team members and stakeholders.
  • Maintain internal customer documentation and track deliverables via the project management system.
  • Collaborate with other Fable teams to coordinate participant recruitment and interview logistics.
  • Support and collaborate with other UX researchers on study design, research goals, hypotheses, and method selection.

Requirements

  • 1+ years facilitating user interviews on digital products in a UX research context.
  • Ability to define research goals, articulate hypotheses, and choose appropriate research methods.
  • Experience translating research findings into thematic, actionable insights.
  • Compassionate, patient, and respectful demeanor when interacting with participants.
  • Strong active listening, problem-solving, analytical, communication, and teamwork skills.
  • Attention to detail and ability to organize and manage a large volume of tasks independently.
  • Tech-savvy with the ability to navigate apps and software and use structured note-taking/project tools.
  • Open-minded, curious about assistive technology and accessibility, and eager to learn.
  • Creative and adaptable approach to work in a rapidly evolving environment.
  • Located in the Greater Toronto Area (Ontario) or British Columbia and able to work a PST schedule.

Benefits

  • Salary range $65,000 - $80,000 OTE, with final offer based on skills, experience, and internal equity.
  • Great health and dental benefits.
  • Inclusive, rapidly growing team and supportive company culture focused on accessibility and social impact.
  • Accessibility accommodations available for the hiring process and employment.
  • Opportunity to work with global enterprise customers and contribute to products used by people with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

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