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Systems Engineer -Tokyo

1 month ago
Japan
Mid Level
Sales Engineer
DevOps and Infrastructure
CI/CD Cisco DHCP DNS Juniper Network Security Wireshark
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Extreme Networks

Extreme Networks

Extreme Networks is a global leader in cloud-driven networking solutions, delivering innovative services to optimize network infrastructure and user experiences.

IT Services
1K-5K
Founded 1996
View All Jobs 3

Description

  • Collaborate with account managers and sales teams to identify customer needs and propose technical solutions aligned with business goals.
  • Deliver product demonstrations, trainings, technical assessments, proof-of-concept deployments, and architectural workshops for customers, partners, and internal teams.
  • Provide pre-sales technical support for RFPs, RFIs, and solution proposals and act as a trusted technical advisor throughout the sales cycle.
  • Build and maintain strong relationships with key technical stakeholders at customer organizations and liaise between customers and product/engineering teams to provide feedback.
  • Deploy, configure, and maintain Extreme Networks hardware and software in the Customer Demo Lab to support demonstrations and validation activities.
  • Design and maintain layer 2/3 topologies including VLANs, routing, and IPv6 configurations, and configure core network services (DHCP, DNS, NTP, syslog) in the lab.
  • Monitor and troubleshoot lab network performance and stability, using CLI, SNMP, and packet analysis as needed.
  • Support automated testing frameworks and integrate network infrastructure into CI/CD pipelines where applicable; collaborate with product, QA, and development for feature validation and integration testing.
  • Manage lab operations including firmware upgrades and backups, physical cabling and racking, labeling, hardware inventory, licensing, documentation (topologies, IP plans, configs), and resource allocation.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related technical field.
  • 3+ years of experience in sales engineering, solutions architecture, or network consulting.
  • Strong understanding of enterprise networking including switching/routing, wireless LAN, and cloud-managed networks.
  • Experience working with vendors such as Cisco, Aruba, Juniper, or similar networking vendors.
  • Solid troubleshooting and problem-solving skills with experience using CLI, SNMP, and packet analysis tools (e.g., Wireshark).
  • Experience with network simulation and testing tools and comfort with both physical and virtual network environments.
  • Understanding of cloud-managed networking platforms and integration with security and automation workflows.
  • Vendor certifications demonstrating networking, wireless, access control, or cloud expertise are highly preferred.
  • Prior experience as a Network Engineer or Lab Engineer in a technical environment.
  • Fluent Japanese (native or business level) and proficient English (reading/writing/speaking).

Benefits

  • Opportunity to work with a variety of modern networking technologies across diverse customer environments.
  • Supportive team environment focused on continuous learning and collaboration.
  • Exposure to enterprise, education, government, and service provider use cases in the Japan market.
  • Remote work option (role listed as Remote) while based in Tokyo, Japan.
  • Work within a global company with hubs across Europe, North America, Asia Pacific, South America, and the Middle East offering international exposure.

Interested in this position?

Apply directly on the company website

Apply Now

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