TikTok Shop Manager

1 month ago
Full-time
Mid Level
Marketing and Growth
Everyday Dose

Everyday Dose

Everyday Dose provides mushroom coffee with collagen protein and nootropics for enhanced focus, energy, and gut health. Their Mushroom Latte™ offers a healthy alternative to stimulants, activating neurotransmitters for a balanced experience.

Hotels, Restaurants & Leisure
1-10
Founded 2021

Description

  • Own day-to-day management of the TikTok Shop backend and ensure the shop runs smoothly.
  • Ensure product listings, pricing, bundles, promotions, and discounts are accurate and optimized for conversion.
  • Manage catalog setup, platform requirements, and compliance for product onboarding and maintenance.
  • Troubleshoot platform issues quickly, including listing errors, payouts, flags, and other operational failures.
  • Partner with Operations and Supply Chain to align inventory, fulfillment, and demand forecasts.
  • Work with Customer Experience to ensure a smooth post-purchase experience and timely issue resolution.
  • Collaborate with Creative and Live teams to ensure shop setup supports conversion and creator/live commerce needs.
  • Monitor TikTok Shop KPIs (GMV, conversion rate, AOV, refunds, cancellations), identify bottlenecks, and build processes to scale the shop reliably.
  • Support affiliate and creator enablement on the backend by setting up tracking, links, commissions, and ensuring compliance.
  • Stay current on TikTok Shop feature updates and best practices and evolve internal processes accordingly.

Requirements

  • Experience managing TikTok Shop, marketplaces, or other social commerce platforms.
  • Strong operational and systems mindset with a focus on process and reliability.
  • Detail-oriented and proactive with the ability to catch issues before they become problems.
  • Comfortable working cross-functionally with Ops, Supply Chain, CX, Creative, Live, and Finance teams.
  • Data-aware and performance-driven, with experience monitoring and acting on platform KPIs.
  • Able to move quickly and adapt in a fast-changing platform environment.
  • Prior experience scaling TikTok Shop for a DTC or CPG brand (preferred).
  • Experience with creator/affiliate commerce and affiliate setup/tracking (preferred).
  • Familiarity with fulfillment, logistics, and inventory systems (preferred).
  • Comfortable navigating platform compliance and policy requirements (preferred).

Benefits

  • Competitive compensation
  • Health care plus wellness stipend
  • 401(k)
  • Remote-friendly work environment
  • Product perks (ample Everyday Dose products)

Interested in this position?

Apply directly on the company website

Apply Now

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