Care Coordinator

1 day, 3 hours ago
Full-time
Mid Level
Customer and Technical Support
Evergreen Nephrology

Evergreen Nephrology

Evergreen Nephrology specializes in simplifying kidney disease management by collaborating with patients and healthcare providers to enhance treatment outcomes and empower individuals in their self-care journey.

Health Care Providers & Services
51-200

Description

  • Conduct telephonic outreach to enroll eligible patients and serve as their primary program contact.
  • Develop, implement, and update individualized care plans under the direction of the Nurse Care Manager.
  • Coordinate transitions of care across healthcare settings and dialysis centers.
  • Assess social determinants of health and recommend actions to close care gaps.
  • Connect patients with housing, transportation, food security, and community-support resources.
  • Guide patients in accessing health and social services within Evergreen Nephrology and external organizations.
  • Advocate for patients by identifying and addressing barriers and inequities in care access.
  • Communicate with patients, families, caregivers, and interdisciplinary care teams to ensure coordinated support.
  • Document patient interactions, assessments, and care plans accurately and on time.
  • Provide education and support that help patients and families manage conditions and navigate care.

Requirements

  • 3 years of experience in healthcare coordination, community health work, or a similar healthcare-related field.
  • Experience working in a team-based care model.
  • Strong knowledge of community resources.
  • Ability to prioritize and switch between tasks to meet patient and care-team needs.
  • Self-directed, motivated approach to resolving issues professionally and creatively.
  • Strong communication and patient education skills.
  • Intermediate proficiency with Microsoft Office, including Outlook and Teams.
  • Ability to work fully remote from a dedicated, interruption-free workspace that protects PHI/HIPAA information.
  • Ability to work 8:30 a.m. to 5:00 p.m. Pacific Time.
  • Home internet with at least 25 Mbps download and 10 Mbps upload speeds; wired and hardwired connectivity is recommended.

Benefits

  • $19.00-$23.00 per hour, based on experience, education, demand, and other role-specific factors.
  • Bonus eligibility.
  • Starting paid time off of 4 weeks for full-time employees.
  • 12 paid holidays per year.
  • Medical, dental, vision, and life insurance, plus an HSA with employer match.
  • Continuing medical education reimbursement for eligible roles.
  • 401(k) with up to a 4% employer match after six months of employment.
  • Paid parental leave and ongoing training and development.

Interested in this position?

Apply directly on the company website

Apply Now

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