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Collections Specialist

11 hours, 57 minutes ago
United States
Full-time
Junior
Accountant
Customer and Technical Support
Apply Now
EquipmentShare

EquipmentShare

EquipmentShare provides construction solutions with a focus on T3 technology, offering equipment rental, retail, and service solutions for contractors to work smarter and more profitably.

Construction & Engineering
1001-5000
Founded 2014
$2900M raised
View All Jobs 11

Description

  • Handle high-volume outbound collection calls and correspondence for assigned delinquent customers.
  • Answer incoming calls and resolve customer and branch questions across assigned and unassigned branches.
  • Discuss outstanding balances with customers and negotiate payment resolutions.
  • Reconcile customer disputes related to outstanding payments.
  • Follow up promptly with customers and branch personnel on account matters.
  • Maintain cooperative working relationships with branch personnel and coworkers.
  • Navigate multiple systems while managing customer interactions.
  • Meet assigned portfolio, departmental, and company collection goals.
  • Complete special projects and other tasks assigned by the manager.

Requirements

  • High school diploma or equivalent required.
  • Associate degree in Accounting or a related field.
  • 2+ years of finance or accounting experience.
  • Accounts receivable experience preferred.
  • Proficiency with spreadsheets, Excel, and Google Sheets.
  • Strong verbal and written communication skills, including communication with finance teams.
  • Ability to negotiate, make sound decisions, and exercise independent judgment.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work Monday through Friday, 8:00 a.m. to 5:00 p.m. PST; West Coast time zone preferred.
  • Ability to sit and work at a computer for extended periods and lift up to 15 pounds.
  • Must pass a background check; drug testing may be required depending on job responsibilities.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision coverage for full-time employees.
  • Generous PTO and paid holidays.
  • 401(k) with company match.
  • Gym membership stipend and wellness programs.
  • 16 hours of paid volunteer time annually.
  • Career advancement, leadership training, and professional development opportunities.
  • Company events and food truck nights.

Interested in this position?

Apply directly on the company website

Apply Now

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